Temporary Worker, Technician I, Information Technology
About The Position
Kincell Bio engineers cells into therapies. With manufacturing facilities located in Research Triangle Park, NC and Gainesville, FL, Kincell Bio is a contract development and manufacturing organization (CDMO) with the mission to streamline CMC development, apply expertise in analytical and process development and GMP manufacturing, testing and release from early clinical to pivotal studies and product launch. Kincell Bio is focused on supporting innovative companies developing immune cell therapies, including autologous and allogeneic CAR-T, TCR, TILs, Tregs and CAR-NK technologies. We offer challenging career opportunities, competitive benefits, and an environment that recognizes and rewards performance. For more information, please visit our website at www.kincellbio.com. Kincell is seeking a highly motivated Technician I who will be a key contributor to a dynamic and collaborative Information Technology team. The Technician I will support the Kincell IT team by providing end user support and troubleshooting.
Requirements
- High School Diploma
- 0 – 3 years’ experience
- Ability to troubleshoot, diagnose, and resolve issues on PCs and 3rd party applications supported by Corporate Infrastructure and Security and engaging functional teams.
- Strong personal skills in leadership, persuasion, and communication with all levels of the organization.
- Detail-oriented, excellent written and verbal communication skills required.
- Mechanical / Analytical skills
- Able to understand written or verbal instructions (in English) and effectively complete tasks accurately and independently.
Responsibilities
- Provide in-house support for End Users
- Knowledge of operations and service delivery and the ability to manage critical situations with minimum supervision.
- Resolution of user application and hardware issues.
- Ability to identify new/additional tasks and technology that improve employee experience.
- Great understanding of Computers and Troubleshooting skills.
- Ability to interact and work with vendors and escort them around a facility and instruct the vendor as to the actions that need to be taken regarding the purpose of their visit.
- Other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
