Technical Writer (Secret Clearance)

rockITdata

87d • Remote

About The Position

rockITdata is seeking a Technical Writer to join our team. The Technical Writer will support enterprise IT operations by developing strategic communications and maintaining high-quality technical documentation. This role enhances IT efficiency and stakeholder engagement while ensuring alignment with federal and industry standards.

Requirements

• Bachelor’s degree (or equivalent work experience) in Communications, Public Relations, Journalism, Marketing, or a related field.
• Minimum of 4 years of experience in strategic communications, technical writing, or related disciplines.
• Exceptional written and verbal communication skills.
• High attention to detail and the ability to clearly convey technical information.
• Proficiency in Microsoft Office Suite, Adobe Creative Suite, and Content Management Systems (CMS).
• Strong interpersonal skills with the ability to manage multiple projects in a fast-paced environment.
• Experience using data analytics to assess and improve communication strategies.

Nice To Haves

• Familiarity with federal agencies or government contract environments is a plus.

Responsibilities

• Develop and implement communication strategies to promote IT services, increase user adoption, and enhance stakeholder satisfaction within the enterprise environment.
• Create, edit, and manage a wide range of technical documentation, including: User manuals System documentation Training materials Standard Operating Procedures (SOPs)
• Coordinate and distribute internal and external content that is clear, accurate, and audience appropriate.
• Collaborate closely with various teams to gather technical input and translate complex concepts into accessible formats.
• Ensure all documentation and communication outputs are consistent, high-quality, and compliant with USACE standards.
• Analyze feedback and data to continuously improve communication efforts and documentation clarity.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees