Technical Writer

Nortek • Dyersburg, TN

1d

About The Position

As a Technical Writer at Nortek Data Center Cooling, you will work closely with engineers and product managers to develop documentation and support information to accompany our platform and products. This position will be responsible for curating, publishing, editing and creating technical documentation that communicates complex technical information.

Requirements

• 3+ years of technical writing experience
• Bachelor’s degree in technical writing, content creation, communication, or related
• Strong understanding of documentation
• Excellent interpersonal and written communication skills.
• Ability to break a complex process into steps or tasks and write the necessary tasks concisely.
• Ability to read a complex technical document and to pull the relevant information from it to include in a manual.
• Ability to perform Quality and Style checks for other technical writers.
• Basic ability to understand electrical schematics and technical documentation.
• Basic MS Office and Adobe Acrobat skills.
• Experience with AP style Guide.
• Basic knowledge of XML authoring
• Experience with CSS (Cascading Style Sheets)

Nice To Haves

• Knowledge of Madcap Flare (preferred) (Technical Authoring Software)

Responsibilities

• Develop clear, detailed, and easy-to-follow work instructions and standard operating procedures (SOPs) for manufacturing processes, equipment uses and assembly tasks.
• Review and edit existing work instructions to ensure they are up to date with any process.
• Maintain a comprehensive and organized library of technical documents.
• Work closely with manufacturing, engineering, and quality teams to gather information about processes, tools and techniques.
• Conduct interviews with subject matter experts (SME’s) to understand complex manufacturing processes and translate them into simple accurate instructions.
• Ensure that instructions comply with applicable regulations, safety standards and quality management systems.
• Collaborate with the illustrator to describe required images to be created.

Benefits

• Health
• Dental
• Vision
• Life
• STD
• LTD
• FSA
• HAS
• 401(k) Plan with company contributions
• Making NexGen Products - Cooling the World’s Ever Expanding Data Centers
• Airconditioned work environment
• Benefits start day one
• 401K match
• First year, 4 weeks’ vacation (accrued)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level