As a Technical Writer you'll be responsible for developing, writing and maintaining comprehensive procedures for our Retail and Correspondent lending divisions. You'll translate complex information into clear, concise, and user-friendly documentation. Develop, write, and maintain detailed procedures for mortgage lending operations, ensuring clarity and compliance with regulatory requirements. Collaborate with cross-functional teams, including risk management, compliance, underwriting, and operations to gather information and ensure accuracy of procedures. Identify and analyze potential risks within mortgage lending processes and incorporate risk mitigation strategies into procedures. Conduct regular reviews and updates of existing procedures to reflect changes in regulations, industry standards, and company policy. Ensure all procedures are accessible user-friendly, and effectively communicated to relevant stakeholders. Provide training and support to staff on the implementation and adherence to established procedures. Stay informed about industry trends, regulatory changes, and best practices in mortgage lending and risk management.
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Job Type
Full-time
Career Level
Mid Level