Technical Writer (Hybrid)

EnerSys Delaware Inc. • Bellingham, WA

5d • Hybrid

About The Position

EnerSys is a global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
What We’re Offering

Paid time off plus paid holidays
Medical/dental/vision insurance plan
Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
401K plan
Culture: We value and strive for excellence in all that we do through innovative technology by creating long lasting relationships with our stakeholders, co-workers, and customers. We continentally strive to foster teamwork, engagement and enhance our employee’s skills and competence by providing appropriate training.

Compensation Range: 56,600-71,000
Compensation may vary based on applicant's work experience, education level, skill set, and/or location. Job PurposeThis position is responsible for writing, illustrating and controlling customer-facing documentation including cabinet and kit installation manuals, technical bulletins, and troubleshooting guides for a wide variety of market applications. Also for procedure documentation including policies, procedures, desk work instructions, and forms to support EnerSys' quality and environmental management systems.

Requirements

• Bachelor's degree in communications, English, technical writing, or related field; or an equivalent combination of education and experience required.
• Minimum 3 years of experience writing technical documentation and working in a technical field preferred.
• Proficiency in FrameMaker, Adobe Creative Suite, and SharePoint; MS Office products including Word, Excel, and Outlook.

Nice To Haves

• Familiarization with ISO management systems is preferred

Responsibilities

• Work with engineering, product management, and subject matter experts (SMEs) to obtain product and/or process familiarization and specific documentation requirements and information.
• Photograph products and/or develop graphics to augment textual information.
• Write/develop accurate and complete customer-facing documentation for new and existing products.
• Write/develop accurate and complete procedure documentation to support the Company’s quality and environmental management systems.
• Write accurate test instructions to support the company’s work instruction process.
• Follow style standards for customer-facing documentation, procedure documentation, and test instructions. Ensure writing style of customer-facing documentation, procedure documentation, and test instructions is simple, clear, concise, grammatically correct, and written for the intended audience and purpose.
• Revise existing documentation based on product changes documented in Engineering Change orders (ECOs) and/or Document Change/Creation Requests (DCRs).
• Ensure accurate control of customer-facing, procedure documentation, and test instructions to support the Company’s quality and environmental management system requirements.
• Provide input on processes, procedures, materials, and services to support innovation and continuous improvement.
• Support the product design and development processes.
• Lead/participate in continuous improvement activities.
• Other duties as assigned

Benefits

• Paid time off plus paid holidays
• Medical/dental/vision insurance plan
• Life insurance, short/long term disability, tuition reimbursement, flex spending, and employee stock purchase plan
• 401K plan

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level