Technical Writer

SAIC

10h • Onsite

About The Position

We are seeking an IT Technical Writer responsible for researching, writing, and editing materials for related IT processes, plans, procedures, work instructions, knowledge articles, reports, manuals, briefs, proposals, instructional material, catalogs, technical publications, and/or software and hardware documentation. The role involves obtaining technical data through independent observation, review with technical staff members, and studies of published materials and existing documentation. The Technical Writer will interface with users, specialists, analysts, and programmers to gather background information on technologies, methods, and standards. They will also revise text and recommend changes in scope, format, and content to ensure conformance with established standards, and may edit, standardize, or make changes to material prepared by other writers. Final quality assurance on all materials is also a key part of this position. This role requires 5 days onsite at DOT HQ in Washington D.C.

Nice To Haves

• Able to facilitate IT service management, project lifecycle, and business process related discussions with peers and customers
• Skilled with typical Office 365 software, ability to create/edit Visio workflows
• ITIL Foundations v3 or 4 and some project lifecycle (waterfall/agile) training preferred
• 3-4 years of experience creating/editing IT project lifecycle-based documentation and/or documentation supporting IT service management related documentation changes for IT engineering, operations, support, and program management

Responsibilities

• Researching, writing, and editing materials for related IT processes, plans, procedures, work instructions, knowledge articles, reports, manuals, briefs, proposals, instructional material, catalogs, technical publications, and/or software and hardware documentation
• Obtaining technical data from independent observation, review with technical staff members, and/or studies of published materials and existing documentation
• Interfacing with users, specialists, analysts, programmers, etc., to obtain background information of technologies, methods, and standards
• Revising text and recommending changes in scope, format, and content to ensure conformance with established standards
• Editing, standardizing, or making changes to material prepared by other writers
• Performing final quality assurance on all materials

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees