Technical Writer

Leidos
$52,000 - $94,000

About The Position

The Technical Writer provides drafting, review, and presentation support for technical and administrative topics. This role: Develops and edits documentation for systems development programs and creates and updates standardized templates as needed. Develops basic graphics and utilize desktop publishing tools to illustrate technical systems and concepts effectively. Maintains documentation and version control within a shared repository, such as SharePoint, to ensure accuracy and accessibility. Supports document reviews and edits for grammar, content accuracy, clarity, and writing style. Collaborates with Subject Matter Experts (SMEs) to develop and review program documentation and works with Business Analysts to document IT processes and procedures. Partners with Quality Assurance personnel to ensure all technical documentation meets compliance standards. Reports on the progress of assigned work products and deliverables to ensure timely completion and alignment with program requirements.

Requirements

  • Bachelor’s degree with two to five years of relevant technical writing or documentation experience, or Master’s degree with two or more years of relevant experience.
  • Demonstrated experience developing technical documentation within IT or systems development environments.
  • Strong proficiency in Microsoft Office 365 tools, including Word, and experience developing document templates.
  • Experience maintaining documentation within shared repositories such as SharePoint.
  • Strong editing, proofreading, and formatting skills with attention to detail.
  • Ability to translate complex technical information into clear, concise documentation for diverse audiences.
  • Strong written and verbal communication skills.
  • Experience collaborating with cross-functional teams including SMEs, Business Analysts, and Quality Assurance personnel.
  • Strong organizational and time management skills with the ability to manage multiple deliverables simultaneously.
  • U.S. citizenship and fluency in English required.
  • Ability to successfully pass criminal history, fingerprint background checks, and credential verification required.
  • Ability to maintain and retain suitability investigation and clearance as required.
  • Proficient in navigating electronic systems, computer programs, and virtual service platforms.
  • This position requires a separate, quiet, private, confidential space to work from, as well as having access to your own reliable high-speed internet hard wired to your home (coax or fiber from the Internet Service Provider (ISP) to your home.) Using a hot spot from a mobile device (tethering) or wireless ISP is not acceptable.

Nice To Haves

  • MS Visio experience
  • MS Project experience
  • SharePoint administration skills preferred.
  • Bachelor's degree in a technical field preferred.

Responsibilities

  • Draft, edit, and develop technical and administrative documentation, including presentation materials, training materials, policies, and standard operating procedures.
  • Develop and maintain documentation for systems development programs, ensuring clarity, accuracy, and alignment with program requirements.
  • Create and update standardized document templates using Microsoft Word and Office 365 tools.
  • Develop and edit knowledge base articles supporting program delivery staff.
  • Collaborate with Subject Matter Experts (SMEs) to gather information and develop comprehensive, accurate program documentation.
  • Review and correct formatting, continuity, consistency, grammar, and content gaps within program documents.
  • Work with Business Analysts to document IT processes and procedures.
  • Partner with Quality Assurance personnel to ensure documentation complies with technical, regulatory, and program standards.
  • Develop basic graphics and utilize desktop publishing tools to effectively illustrate technical systems and concepts.
  • Maintain documentation and version control within shared repositories such as SharePoint to ensure accessibility and accuracy.
  • Provide timely technical writing support to program stakeholders and leadership.
  • Report on progress of assigned work products and deliverables to ensure timely completion.
  • Perform additional duties as assigned.

Benefits

  • Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers.
  • Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.
  • More details are available here.
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