Technical Writer

Serco-posted 4 days ago
Full-time • Mid Level
FL-Orlando US-FL-Cocoa Beach US-FL-Tampa US-FL-Jacksonville, FL
5,001-10,000 employees
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Serco is seeking to fill a fast-paced, growing, and dynamic role of Technical Writer and Editor to support our Satellite Ground System organization. This role is an individual contributor supporting engineering documentation activities on one or more assigned programs. The Technical Writer works with a Logistics Planner and team of Engineers to develop MIL-STD Technical Manuals (TMs), training packages, and Contract Delivery Requirement List (CDRL) documentation. This is an agile program using 2-week sprints and tracking work in JIRA.

  • Cross team collaboration is required as you will need to interface with a Logistics Planner, System Engineers, and Software Developers to understand and document hardware, software, and maintenance concepts.
  • Documentation is done in Adobe FrameMaker, Microsoft Office, and PowerPoint.
  • 5 Years of experience
  • Active DoD Secret security clearance investigated within the last 5 years.
  • Bachelors degree in Technical Writing/Communications, English, or in STEM.
  • Proficiency in Adobe FrameMaker, Adobe Acrobat, Microsoft Office (Word, PowerPoint, and Visio).
  • Experience with SharePoint Administration.
  • Experience writing documentation to MIL-STD 40051 and/or other MIL-STDs.
  • The ability to travel up to 10% of the time.
  • Technical Writing background in software and maintenance documentation.
  • Experience editing/manipulating line art and applying callouts in Adobe Illustrator and other editors.
  • Experience with all stages of Lifecycle Logistics documentation, including Validation, Verification, Maintenance Engineering Evaluations (MEEs), Instructor and Key Personnel (IKP) Training, and Logistics Demonstrations.
  • Experience developing and/or using Maintenance Allocation Charts (MACs), Repairable Parts and Special Tools Lists (RPSTLs), and Level of Repair Analysis (LORAs).
  • Satellite Communications experience.
  • An IAT Level 1 or higher certification (i.e. COMPTIA A+ or higher) is desired, but can be obtained within 6 months of starting if not already available.
  • Excellent communication, interpersonal, and team collaboration skills
  • Experience working in an Agile framework
  • Experience or familiarity with XML and/or PTC ArborText
  • Medical, dental, and vision insurance
  • Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
  • 401(k) plan that includes employer matching funds
  • Tuition reimbursement program
  • Life insurance and disability coverage
  • Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Employee Assistance Plan that includes counseling conditions
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