Technical Writer

Adyen • Chicago, IL

1d • $100,000 - $125,000 • Hybrid

About The Position

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Technical Writer
We are looking for a Technical Writer to join our growing team in Chicago. You will help us bridge the gap between complex technical details and clear, usable content for our external developer audience. You will be a part of our Customer Experience team here in Chicago.
This is a role for someone who loves the nitty gritty but can also see the bigger picture. You will be joining a high-performing team, with the enormous potential to impact the first resource a customer sees: our documentation.

Requirements

• Experienced: You have 3+ years of experience in technical or developer documentation, preferably within a SaaS or Fintech environment.
• Technical: You are comfortable documenting APIs and have a strong working knowledge of Markdown and Git.
• Growth-Minded: You have strong writing fundamentals and are looking to mold your skills within a supportive team environment. You aren’t just looking for the next promotion, you want to build deep institutional knowledge.
• Adaptable: You can shift your tone for different audiences and are comfortable distilling large amounts of technical information into concise content.
• Owner: You like to take ownership of your work, are outspoken about quality, and enjoy driving documentation forward.

Nice To Haves

• Familiarity with programming languages (Java, Python, C#) or tools like Postman and IntelliJ is a significant advantage.

Responsibilities

• Create & Refine: Write high-quality API reference docs, developer guides, and code samples in clear, concise English.
• Collaborate: Work closely with developers, product managers, and implementation managers to ensure documentation is accurate and well-scoped.
• Optimize: Use docs-as-code workflow (Git, Markdown) to deliver and automate documentation updates.
• Peer Review: Contribute to the team’s excellence by reviewing and copy-editing content created by both fellow writers and non-writers.
• Influence: Actively participate in evolving our style guide and improving the user experience for documentation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed