Technical Writer - Operation & Maintenance

Carollo Engineers Inc.

122d • $90,000 - $99,000

About The Position

Carollo Engineers is an internationally recognized environmental engineering firm that specializes in the planning, design, and construction of water and wastewater facilities. We are seeking an Electronic O&M Developer to be part of a growing team that develops water and wastewater facility Operation & Maintenance (O&M) manuals, standard operating procedures, emergency operating plan documents and training materials to meet regulations and assist utility staff with operation, maintenance, and training for the facilities we design. This role is a hybrid role, offering remote and office work options as part of Carollo’s Operation Assistance group in delivering paper, PDF, and SharePoint Web-based Electronic O&M (EOM) solutions. The base location will be one of Carollo’s US east coast office locations but have opportunity to contribute to projects throughout the US. At Carollo you’ll make an impact at an organization that does meaningful work, fosters a collaborative team culture, and creates a diverse, inclusive environment where you feel like you belong. You’ll work alongside a collaborative and dynamic team of professionals that is truly passionate about our work. Carollo’s vision is to be the BEST water consulting firm, and you’ll find that Carollo is also the best place for you to build your career.

Requirements

• Minimum of Associate degree or equivalent industry certification or licensing in Engineering, Environmental Science, Facility Operations or related field.
• 10 years of experience working in the water or relatable industry and an understanding of engineering practices and services supporting water agencies, regulatory agencies, and water-related associations.
• Ability to read and understand design drawing including mechanical, electrical on-line, control schematics, and P&IDs.
• Technical writing experience such as engineering reports, studies and standard procedures.
• Highly self-motivated and directed, with attention to detail and thorough review of work products.
• A strong work ethic, organizational skills with the ability to prioritize and execute multiple tasks within project timelines.
• Strong written and verbal communication skills and the ability to effectively communicate with groups and individuals at all levels in an organization.

Nice To Haves

• Bachelor’s degree in Engineering, Environmental Science, Facility Operations or related field.
• Professional Engineer license or certified water/wastewater operator with a focus on treatment processes, operations, and mechanical systems.
• Extensive knowledge of multiple utility staff roles and positions across operation, maintenance and planning.
• Experience with SharePoint Online, CMMS and integration methodologies.
• Experience developing graphics in Power Point and have basic HTML coding knowledge.
• Ability to travel within the US for days at a time, up to 4 times annually.
• Experience with delivering training sessions.
• Prior development of O&M manuals, operation procedures, conference papers.

Responsibilities

• Develop Operations and Maintenance documentation in accordance with Company and client standards.
• Produce concise, accurate, complete and ‘easy to understand’ technical and operation related narrative descriptions for subjects such as: Water and Wastewater treatment process narratives, Operation and Maintenance procedures for startup, shutdown and routine operation of water and wastewater processes, Treatment process troubleshooting, Equipment and Instrument maintenance, calibration, and control parameters.
• Apply consistent use of project templates and terminology.
• Review, understand and interpret equipment vendor and engineering information such as drawings, specifications, data sheets and technical data from O&M information systems such as operation reporting and computerized maintenance management software.
• Coordinate with project design teams, construction management teams and inspectors to obtain status and information about equipment.
• Adjust written level of detail to meet varying budget requirements.
• Adapt to challenging situations and multicultural work environments.
• Apply basic and advanced word processing and computer skills to add O&M information to Carollo’s EOM SharePoint solution.
• Interact with Carollo and client experts at all organizational levels to gain knowledge of treatment design and unique client operation practices through proactive interview techniques and listening skills.
• Be available for limited travel to treatment facilities to collect equipment documentation and photography and use interview skills to verify operation and maintenance information.

Benefits

• Paid time off and holidays
• Comprehensive health insurance coverage
• Pre-tax savings account options for healthcare, dependent care and commuter expenses
• Disability insurance and life insurance options for you and your dependents
• Free Caregiver Support
• Travel Assistance
• Counseling services
• Discount programs
• Lifestyle Reimbursement Account
• 401(k) company contribution matching
• Tuition reimbursement
• Discretionary bonuses
• Career advancement bonuses
• Professional registration bonuses
• Employee referral bonuses
• Compensatory time for exempt employees
• Flexible work arrangements may also be available.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree