Technical Writer Intern

Flexera

About The Position

We are seeking a Technical Writer Intern to join our Knowledge Management team. In this role, you will help edit and refine knowledge base articles to ensure they are clear, concise, and aligned with the Flexera Knowledge Base Style Guide. You will leverage both our internal style guide and an AI-powered editing tool to produce high-quality, customer-facing content that improves the user experience. This is an excellent opportunity for someone passionate about technical communication, content quality, and learning how to apply style standards in a real-world environment.

Requirements

Currently pursuing or recently completed a degree in Technical Communication, English, Professional Writing, Information Technology, or a related field.
Strong writing and editing skills with attention to detail.
Familiarity with style guides.
Ability to understand and simplify technical concepts for a non-technical audience.
Comfortable using AI tools and learning new technologies.
Excellent organizational and time management skills.

Nice To Haves

Experience with knowledge base platforms or content management systems.
Basic understanding of APIs, SaaS products, or IT terminology.
Interest in UX writing and content strategy.

Responsibilities

Edit and format knowledge base articles to ensure compliance with the Flexera Knowledge Base Style Guide.
Use an AI agent to assist in rewriting and improving article clarity, tone, and structure.
Ensure all articles follow approved templates and maintain consistency in terminology, grammar, and branding.
Collaborate with subject matter experts and the knowledge management team to clarify technical details when needed.
Review and validate AI-generated edits for accuracy and adherence to style guidelines.
Track and document edits in the content management system.