Technical Writer II

The Metropolitan Water District of Southern California • Los Angeles, CA

8d • Hybrid

About The Position

This recruitment will be used to build an Eligibility List. This list will be valid for 6 months from the date a candidate accepts the position. We currently have an opening for a Technical Writer II at Headquarters (Los Angeles). At The Metropolitan Water District of Southern California, we’re not just delivering water — we’re sustaining life for over 19 million people. Behind every drop is a team of talented employees: innovators, problem-solvers, and connectors who make it all possible. We’re looking for a Technical Writer II who is passionate about clarity and dedicated to bridging the gap between complex information and actionable content. A good match is someone who thrives on distilling intricate processes into elegant documentation, takes pride in technical precision, and finds satisfaction in empowering others through knowledge. If you have the eye of an editor, the mindset of a strategist, and the communication skills of a true writer, this is your opportunity to make an impact by ensuring our vital operations are documented with excellence.

Requirements

• An Experienced Writer: You possess a strong command of English composition, grammatical structures, and the core theories of technical communication.
• A Detail-Oriented Strategist: You have a proven track record in policy and manual development, ensuring consistency and accuracy across all organizational documentation.
• A Technologically Adept Creator: You are highly proficient in advanced word processing and graphic software, with the ability to interpret engineering drawings and schematics with ease.
• An Adaptable Team Player: You thrive in an environment that requires managing multiple priorities, collaborating across departments, and utilizing modern office technology to streamline workflows.
• Bachelor’s degree from an accredited college or university in a related field and four years of relevant experience; or an equivalent combination of education and experience; or three years in the MWD Technical Writer I classification.
• Relevant Experience is defined as: Experience writing user manuals, standard operating procedures, safety manuals, or operating policies.
• Valid California Class C Driver’s License or equivalent (required at time of application) that allows you to drive during your employment.

Responsibilities

• Drive Documentation Strategy: Lead documentation planning by analyzing customer needs, coordinating project timelines, and managing complex schedules to ensure mission-critical information is delivered on time.
• Investigate and Synthesize: Conduct in-depth research and interviews with subject matter experts to capture complex technical processes and translate them into clear, actionable content.
• Produce High-Impact Content: Develop a wide range of materials including operating policies, field and administrative procedures, technical reports, and instructional manuals and guides, ensuring everything meets rigorous regulatory and internal standards.
• Visualize Complex Data: Design and develop technical schematics, flowcharts, and graphics, incorporating multimedia elements like photography and video to enhance comprehension.
• Ensure Precision and Accessibility: Perform meticulous document reviews for grammar and formatting, while managing the testing and publication of online resources.
• Collaborate Across Teams: Serve as a key contributor on project teams, applying technical expertise to cross-functional initiatives that support Metropolitan operations.

Benefits

• Competitive compensation
• Excellent medical, dental, life, vision plans.
• Deferred compensation in the form of a 401(k) plan (with matching contribution) and a 457 plan.
• Retirement benefits under the California Public Employees' Retirement System
• Tuition reimbursement
• Training and advancement opportunities
• Excellent working environment
• Hub of public transportation: rail, subway, buses, and taxis
• Public transportation reimbursements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level