Technical Writer II

Andersen Corporation • Oak Park Heights, MN

9d

About The Position

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live. Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector. Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality. Job Description: POSITION SUMMARY: To compose technical communications from product engineers and process engineers for business partners and customers. To create new or edit existing technical documents such as reference manuals, training materials, technical reports, Web pages, multimedia presentations, parts lists, instruction guides, and other related materials.

Requirements

• Minimum Qualifications Bachelor's degree in communications, engineering, technical or related discipline with no experience or an Associate of Science Degree with a minimum of 5 years of experience in related areas of work or equivalent combination of education and work experience.
• Proficient knowledge of Adobe Suite (Photoshop, Illustrator, and InDesign).
• Proficient knowledge of Microsoft Office suite of tools.

Nice To Haves

• Andersen Product Knowledge expertise preferred.
• Product Lifecycle Management (PLM) software knowledge preferred.

Responsibilities

• Responsible for the design, layout and formatting of materials using illustrative, typographic, photographic, and graphic elements.
• Create visual solutions that ensure that all design solutions reflect Andersen's branding strategy and meet objectives on time and on budget.
• Assist in providing expertise to develop and maintain Andersen corporate technical documentation.
• Assist in the identification and analysis of business area needs.
• Assist in the study of data and conduct in-depth interviews with subject matter experts to understand the products and procedures.
• Assist in providing organizational content and spearhead efforts to fill them.
• Index and cross-reference documents such as bulletins and manuals.
• Produce or arrange for illustrations, charts, and photographs to be included in publications.
• Edit, standardize, and revise material prepared by other writers, illustrators, or personnel.
• Prepare layout of material for publication.
• Prepare rough drafts of the publication for review with the project staff and customers.
• Edit and proofread all research reports.
• Create and assist in maintaining information resident on the internal/external Andersen websites.
• Provide training as required.
• Integration of training documentation to support Andersen Corporate University training development.
• Assist in establishing and maintaining process standards related to technical publications.
• Understand enterprise change processes and requirements in support of technical publication needs.
• Interface with application specialists to assist in the generation of reports for audit and reporting of metrics to support the organization.

Benefits

• 401 (k) Plan, Employer Fixed Contributions & Company Matching
• Profit Sharing
• Medical, Dental and Vision Coverage
• Flexible Spending Accounts (FSAs), Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave
• Career Growth Planning & Nationwide Career Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees