Technical Writer I

Cambium Learning Group

72d

About The Position

In this role, you will write materials to help teachers understand how to use our online testing system. You are comfortable figuring out new system interfaces and have the ability to translate a system into specific questions asked by teachers. You will work cross-functionally with a team of software developers, testers, project managers, and communications writers to develop user guides, training manuals, and tutorials. Your writing will be read by educators across the country and can help make a positive impact on education for millions of students.

Requirements

• Bachelor’s degree in Communications or Journalism, or equivalent experience.
• 3+ years of experience working in education, technology, or product writing for a company with education products or online products.
• Excellent writing and editing skills from a wide stylistic perspective according to a tone of voice that appeals to K–12 educators.
• Comprehensive knowledge of the English language, its grammar, punctuation, and spelling, both written and oral.
• The ability to both write and edit texts that are clear, simple, and concise with a customer perspective in mind.
• Experience working on parallel, multiple projects.
• Excellent time management and organizational skills, and the ability to adapt to changing software requirements, project scopes, and/or dimensions.
• Flexibility and ability to work additional hours are needed and expected during peak times.

Nice To Haves

• Experience reporting financial, scientific, or statistical data to readers with basic or no data literacy.
• 3–4 years of experience writing product descriptions, product tutorials, and user manuals.
• Experience writing for education products or websites.
• Experience with authoring tools or content management systems (CMS), such as MadCap Flare.
• Experience participating in proposal writing, including drafting, editing, and reviewing proposal sections in response to RFPs.
• Familiarity with proposal guidelines, boilerplate texts, and the process of tailoring content to specific requirements is preferred.

Responsibilities

• Develop plain-language User Guides and Training Manuals that speak to teachers and clearly explain how to use all components of the online testing system.
• Write texts based on given keywords, visualize ideas, brainstorm, and ultimately write explanations and descriptions that are compelling, fresh and attention grabbing.
• Infuse all materials with a voice and tone to which teachers can easily relate.
• Recommend designs, layouts, and formats for all documents that can help teachers prioritize and quickly locate relevant information about each online testing system.
• Contribute to proposal writing by drafting and editing relevant sections.

Benefits

• Remote First work environment with flexibility and trust.
• Reimbursement to help cover the cost of setting up your home or remote office.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees