Technical Writer - Expert
About The Position
BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the government, federal law enforcement officials, and troops deployed around the world. At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie, and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom. We are seeking a highly skilled Technical Writer to join our Platform Hosting & Infrastructure Division, supporting a key government customer. This role will focus on developing and maintaining clear, accurate, and comprehensive technical documentation that supports enterprise IT systems, cloud environments, and hosting services. The Technical Writer will work closely with engineers, systems integrators, project managers, and cybersecurity teams to capture technical processes, translate complex information, and ensure documentation meets both customer and corporate standards.
Requirements
- We are looking for and Technical Writer with a minimum of 11 years' experience with A Bachelor's or Master’s Degree with the following experience:
- Have a strong knowledge of IT enterprise environments including Windows/Linux servers, Active Directory, DNS/DHCP, cloud platforms (AWS, Azure), and virtualization technologies.
- Demonstrated experience producing documentation for enterprise IT systems and government customers.
- Proficiency in Microsoft Office Suite, Adobe Acrobat, Visio, and collaboration tools (e.g., SharePoint, Confluence, ServiceNow).
- Strong organizational skills with the ability to manage multiple documentation projects under tight deadlines.
- Excellent attention to detail, grammar, and document consistency.
Nice To Haves
- Experience supporting federal government programs or large-scale enterprise IT organizations.
- Familiarity with Agile/Lean-Agile methodologies and IT Project Management workflows.
- Experience documenting cybersecurity processes, A&A packages, or compliance standards (NIST, RMF).
- Basic familiarity with scripts or markup languages (Markdown, HTML, XML, YAML).
- Certifications such as CPTC (Certified Professional Technical Communicator), PMP, or Agile certifications.
Responsibilities
- Develop and maintain technical documentation including standard operating procedures (SOPs), system engineering plans, integration guides, design documents, diagrams, training manuals, and customer deliverables.
- Collaborate with subject matter experts across systems engineering, cybersecurity, integration, and project management teams to gather technical data and ensure accuracy.
- Translate technical concepts into clear, concise language tailored to technical and non-technical stakeholders, including customer leadership.
- Create and maintain documentation libraries and repositories (e.g., SharePoint, Confluence, ServiceNow Knowledge Base) to ensure version control and accessibility.
- Support technical reports, and compliance documentation required for government reviews, audits, and certifications.
- Ensure all documentation aligns with customer requirements.
- Standardize templates, style guides, and visual formats across technical resources.
- Participate in knowledge transfer sessions, cross-training, and Lean-Agile initiatives to document evolving processes and procedures.
- Support automation teams by capturing processes, scripts, and workflows for repeatability and future reuse.
Benefits
- health, dental, and vision insurance
- health savings accounts
- a 401(k) savings plan
- disability coverage
- life and accident insurance
- employee assistance program
- a legal plan
- discounts on things like home, auto, and pet insurance
- paid time off
- paid holidays
- paid parental, military, bereavement, and any applicable federal and state sick leave
- Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards.
- Other incentives may be available based on position level and/or job specifics.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
