Technical Workflow Specialist

Radiology Regional Center•Estero, FL

13h•Onsite

About The Position

Radiology Regional is one of the largest physician-driven diagnostic imaging providers, with 13 imaging centers, in Southwest Florida. We are seeking a dynamic person with a passion to care for others in the communities we serve. For over 50 years we have earned trust and confidence because of their patient care experience. Job Summary: Ensures that the patients are informed of their wait times, screening requirements and necessity to complete the check-in process. Tracks scheduled appointments and coordinates with the center staff to provide a smooth progression though the schedule. Verify demographics, check-in status, ensure patient has been prepped appropriately and ready for Patient Intake Coordinator or technologist’s workflow to begin. Assist with obtaining CD’s, prep, and scheduling appointments for walk-in patients. Performs laundry services to facilitate appropriate resources for patients. In addition to a collaborative work environment, we offer a generous compensation package:

Requirements

high school diploma or equivalent required
REQUIRED: Prior medical experience including medical terminology, insurance, scheduling, front desk.
2+ years customer service experience required.

Responsibilities

Ensures that the patients are informed of their wait times, screening requirements and necessity to complete the check-in process.
Tracks scheduled appointments and coordinates with the center staff to provide a smooth progression though the schedule.
Verify demographics, check-in status, ensure patient has been prepped appropriately and ready for Patient Intake Coordinator or technologist’s workflow to begin.
Assist with obtaining CD’s, prep, and scheduling appointments for walk-in patients.
Performs laundry services to facilitate appropriate resources for patients.