Technical Upskilling & Partner Delivery Principal

General Dynamics Information Technology

14d•Hybrid

About The Position

GDIT’s Learning & Development (L&D) Center of Excellence is seeking a dynamic and results-oriented Technical Upskilling & Partner Delivery Principal to oversee the establishment and execution of enterprise technical upskilling programs for GDIT’s employees who are focused on supporting our nation’s most mission-critical work. You will be reporting directly to GDIT’s Enterprise Technical Upskilling & Partner Delivery Senior Manager. The ideal candidate can organize and manage multiple program initiatives, independently investigate and resolve complex problems, has a desire to innovate learning solutions that drive business value, ensure talent readiness, and can foster long-term partnerships with both internal and external stakeholders. MEANINGFUL WORK AND PERSONAL IMPACT As a Technical Upskilling & Partner Delivery Principal, the work you’ll do at GDIT will be impactful to the mission. Collaborate with Senior Leaders: Work closely with GDIT’s Enterprise Technical Learning Principal & Partner Delivery Senior Manager and various business leaders to deliver on comprehensive enterprise upskilling and certification preparation needs. This includes participating in strategic discussions and drawing insights on business-aligned technical learning needs. Program Operations & Management: Spearhead the management of learning programs alongside the Technical Senior Principal and Senior Manager. Responsibilities encompass strategic project planning, coordinating with LMS Operations Team, executing comprehensive communication plans through GDIT marketing portals, tracking deliverable timelines, overseeing program completion, and monitoring post-program evaluations for consistent process improvement. This role may also involve orchestrating in-person events. Program Liaison and Support Specialist. Serve as the primary point of contact for business correspondence, acting as the face of the program to troubleshoot issues and address any concerns, ensuring seamless communication and support for all program initiatives. Drive Strategic Learning Solutions: Utilize your deep understanding of GDIT’s technical curriculum and insights from industry technical development trends to craft and implement strategic, tailored learning solutions that address identified gaps and future needs in technical skills and certifications. Cultivate Strategic Partnerships: Build and maintain strong relationships with key stakeholders, including GDIT’s Partner Network Technology Leaders. Conduct thorough assessments of the organization’s technical credentials and provide strategic recommendations to ensure compliance with partnership requirements and to foster continuous improvement in technical capabilities. Vendor Correspondence & Management: Establish and maintain effective communication channels with IT vendors to stay informed about the latest partner-upskilling offerings. Manage and deliver certification preparation cohorts, ensuring the proper coordination of training sessions and timely reporting of progress and outcomes. Cross-Functional Collaboration: Work in tandem with the Technical Upskilling & Certification Program Team to guarantee the alignment of current strategic offerings. Engage directly with Program Leadership to ensure that all upskilling initiatives are strategically targeted and effectively integrated across the organization. Program Effectiveness Tracking and Reporting: Develop and implement robust tracking and reporting mechanisms to assess the effectiveness of technical learning programs. Utilize metrics such as participant satisfaction, certification achievement rates, cost efficiency, and the overall impact on the program and business objectives to continuously improve the learning initiatives. Process Improvement and SOP Development: Continuously review and enhance enterprise technical learning processes, standard operating procedures (SOPs), and tools. Drive innovation in learning practices to ensure the organization remains at the forefront of technical skills development.

Requirements

Education: Bachelor's Degree. In lieu of degree, 12+ years of related work experience creating and establishing technology-related solutions
Experience: 8+ years of related work experience in managing programs and creating and establishing technology-related solutions. Experience identifying business requirements and upskilling needs, proactive in providing strategic recommendations and constructing technology related development solutions, and managing vendor relationships.
Technical skills: Microsoft Office Suite
Role requirements: Strong project management skills and ability to manage multiple projects simultaneously. Ability to organize tasks, priorities and workflows for optimal productivity. Accountability and ownership of work and project outcomes, requiring minimal supervision. Proactive initiative to anticipate needs and resolve potential challenges. Strategic Decision making to evaluate options and implement effective solutions. Effective communication and collaboration with senior leader and stakeholders.
Location: This position requires a minimum of three (3) days per week in a GDIT office

Responsibilities

Collaborate with Senior Leaders: Work closely with GDIT’s Enterprise Technical Learning Principal & Partner Delivery Senior Manager and various business leaders to deliver on comprehensive enterprise upskilling and certification preparation needs. This includes participating in strategic discussions and drawing insights on business-aligned technical learning needs.
Program Operations & Management: Spearhead the management of learning programs alongside the Technical Senior Principal and Senior Manager. Responsibilities encompass strategic project planning, coordinating with LMS Operations Team, executing comprehensive communication plans through GDIT marketing portals, tracking deliverable timelines, overseeing program completion, and monitoring post-program evaluations for consistent process improvement. This role may also involve orchestrating in-person events.
Program Liaison and Support Specialist. Serve as the primary point of contact for business correspondence, acting as the face of the program to troubleshoot issues and address any concerns, ensuring seamless communication and support for all program initiatives.
Drive Strategic Learning Solutions: Utilize your deep understanding of GDIT’s technical curriculum and insights from industry technical development trends to craft and implement strategic, tailored learning solutions that address identified gaps and future needs in technical skills and certifications.
Cultivate Strategic Partnerships: Build and maintain strong relationships with key stakeholders, including GDIT’s Partner Network Technology Leaders. Conduct thorough assessments of the organization’s technical credentials and provide strategic recommendations to ensure compliance with partnership requirements and to foster continuous improvement in technical capabilities.
Vendor Correspondence & Management: Establish and maintain effective communication channels with IT vendors to stay informed about the latest partner-upskilling offerings. Manage and deliver certification preparation cohorts, ensuring the proper coordination of training sessions and timely reporting of progress and outcomes.
Cross-Functional Collaboration: Work in tandem with the Technical Upskilling & Certification Program Team to guarantee the alignment of current strategic offerings. Engage directly with Program Leadership to ensure that all upskilling initiatives are strategically targeted and effectively integrated across the organization.
Program Effectiveness Tracking and Reporting: Develop and implement robust tracking and reporting mechanisms to assess the effectiveness of technical learning programs. Utilize metrics such as participant satisfaction, certification achievement rates, cost efficiency, and the overall impact on the program and business objectives to continuously improve the learning initiatives.
Process Improvement and SOP Development: Continuously review and enhance enterprise technical learning processes, standard operating procedures (SOPs), and tools. Drive innovation in learning practices to ensure the organization remains at the forefront of technical skills development.

Benefits

Growth: AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career goals
Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
Community: Award-winning culture of innovation and a military-friendly workplace
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

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