Technical Training Specialist

Emerson Electric Co.•Sherman, TX

38d

About The Position

Join our high-tech manufacturing facility in Sherman, Texas, where we produce custom-designed control valves. The primary role of the Technical Training Specialist is to manage and maintain the Dozuki Knowledge and Training Management System to ensure effective training delivery across the organization. This role works closely with the Training team, Operations, IT, HR, and key stakeholders to create content, enhance system functionality, troubleshoot technical issues, and support end-users. The ideal candidate is detail-oriented, collaborative, tech-savvy, and passionate about optimizing learning experiences. You are a technically skilled and diligent professional who flourishes with solving sophisticated challenges. You take ownership of your work, build trust through reliability, and value continuous improvement. You are someone who appreciates the necessity and importance of technical knowledge and communication but can customize and engage participants in learning. You are passionate about innovation, eager to learn new technologies, and take pride in producing high-quality, accurate programs. At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. Sherman is one of North Texas's best-kept secrets - a place where life feels just a little easier. Located about an hour North of Dallas, it offers the perfect balance of small-town warmth and big-city access. Sherman offers a lower cost of living, safe neighborhoods, and a strong sense of community without the hustle and stress of major metro life. The city is surrounded by natural beauty, from Lake Texoma's boating and fishing to scenic parks and trails, making it perfect for outdoor enthusiasts. At the same time, Sherman is experiencing exciting growth, with new restaurants, shopping, and entertainment options continually adding to its appeal. Whether you're looking for family-friendly living, career opportunities, or a place to put down roots, Sherman offers the best of Texas living with room to grow!

Requirements

High school diploma or equivalent
3 years of hands-on experience administering a Learning Management System (LMS) platform including LMS confirmation and end-user support
Experience in course development; Ability to translate Standard Operating Procedures, safety protocols, and technical procedures into engaging training modules
Experience conducting training sessions and supporting learners with varying levels of digital literacy
Proficiency with Microsoft Excel, PowerPoint, and reporting tools for training metrics
Excellent troubleshooting, communication, and problem-solving skills
Analytical mindset to identify training gaps and recommend improvements
Legal Authorization to work in the United States - sponsorship will not be provided for this role

Nice To Haves

Bachelor's degree in Information Systems, Instructional Design, Organizational Development, HR, or a related field
Familiarity with onboarding and upskilling programs for production line workers, technicians, and supervisors
Exposure to e-learning content development tools (Articulate, Adobe Captivate, etc.)
Knowledge of SCORM/xAPI standards and integration with training content

Responsibilities

Supporting one or multiple sites depending on site size.
Managing system access, roles, and permissions to ensure data integrity and appropriate user access.
Overseeing daily operations of Dozuki including configuration, course development, content uploads, testing and deployment of system enhancements, and user management.
Content Management Support: Create content, upload, organize, and update learning materials within Dozuki.
Structuring learning paths and onboarding experiences.
Assigning training courses, tracking learner progress, and generating reports on training completion.
Monitoring and analyzing usage; creating dashboards and reports to measure training completion and compliance.
Serve as the primary contact for Dozuki inquiries, offering technical support and resolving issues.
Support regulatory and compliance-based training assignments and tracking.
Monitoring that documentation is updated as specified, including user guides, courses, work instructions, FAQs, and internal reference materials.

Benefits

We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more.
Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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