Technical Training Program Manager

Toyota Material Handling•Village of Greene, NY

9h•Hybrid

About The Position

The trainer is responsible for facilitating training for Toyota Material Handling of North America (Raymond Corporation) dealers utilizing a variety of delivery modes. You will be responsible to identify training and development needs within our dealer network and execute on initiatives to meet those needs; enhancing performance, moral, and corporate loyalty throughout the organization while reflecting Toyota Material Handling of North America core values.

Requirements

Bachelor's degree in Education, Training or related field preferred
Minimum of 5 years of related experience required
Demonstrated Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Experience with technologies and best practices for instructional documents and teaching platforms utilizing a variety of learning and development concepts, practices, and procedures
Proficient in effective verbal and written communication, adept at delivering engaging presentations, and skilled in public speaking
Proficiency working within learning management systems to schedule training sessions, track attendance and interact with learners
Ability to complete full data analysis for responsible area and implement solutions for continuous improvement
Demonstrated project management skills to achieve target timelines and ensure quality outcomes with minimal supervision or guidance

Responsibilities

Lead and facilitate collaboration with trainers, stakeholders, and subject matter experts to assess technician training needs and develop effective, scalable learning strategies.
Guide the design and development of technician-focused learning programs, ensuring content equips trainers to deliver consistent, high-quality instruction aligned with business and safety requirements.
Plan, coordinate, and support the delivery of training programs across multiple modalities—including classroom, virtual, eLearning, multimedia, simulations, conferences, and workshops—primarily through trainer enablement.
Evaluate training effectiveness at both the trainer and technician level, using feedback and performance data to identify gaps and implement targeted improvements.
Maintain functional and technical proficiency within assigned programs to ensure training content remains current, relevant, and aligned with evolving products, technologies, and field needs.
Partner closely with trainers to foster a strong learning environment, supporting instructional excellence and enhancing the technician learning experience across the enterprise.
Drive the strategic evolution of learning and development initiatives by leveraging research, data, and industry trends to strengthen technician capability and readiness.
Mentor, coach, and support trainers, reinforcing best practices in instructional delivery, consistency of standards, and professional growth.

Benefits

Competitive Salary
Performance Bonus
Generous Paid Time Off and 13 Paid Holidays
Affordable Medical plans and no-cost Dental & Vision options
100% 401(k) match up to 6%
Company-Paid Life Insurance, Short-Term Disability, and Long-Term Disability
Tuition Assistance Program
Employee Assistance Program (EAP) with access to mental health care, legal support, and financial guidance
Recognition and Kaizen (continuous improvement) Reward Programs
Meaningful opportunities for personal and professional development
Onsite Fitness Center & Occupational Health Clinic
Best in class work culture!