Technical Training Manager
About The Position
We are seeking an experienced and passionate Corporate Technical Trainer to lead technical training and digital enablement for a global organization of approximately 4,000 employees. This role is responsible for designing, delivering, and evolving engaging training programs that help employees confidently and effectively use our core technology platforms and emerging tools. The ideal candidate is a dynamic educator, equally comfortable training large audiences in person or virtually, building modern training content, and staying on the cutting edge of technology—especially productivity platforms and AI. You bring a positive, encouraging energy to every session and enjoy making learning fun through creativity and gamification.
Requirements
- Proven experience as a corporate or technical trainer
- Experience training large, diverse audiences
- Strong content creation and presentation skills
- Familiarity with LMS platforms and AI tools
- Excellent communication and facilitation abilities
Responsibilities
- Own and lead the global technical training strategy for a 4,000-employee organization
- Design scalable training programs that support employees across regions, time zones, and roles
- Partner with IT, People Team including Operations and People Development, and Business Teams to align training with company initiatives and tool rollouts
- Create engaging training content including live instructor-led sessions, virtual training, on-demand videos, and written guides
- Continuously update content to reflect new features, releases, and best practices
- Incorporate real-world scenarios and hands-on exercises
- Serve as a subject matter expert for internal applications such as Microsoft 365, Box, Zoom, Asana, Slack, ChatGPT, and AI tools
- Stay up to date on new features and translate them into training opportunities
- Facilitate engaging training sessions for large groups, both in-person and virtually
- Adapt delivery style to different learning styles and technical skill levels
- Foster an inclusive and supportive learning environment
- Utilize Workday Learning, Wasserman’s LMS,to host content, track participation, and measure effectiveness
- Explore AI-driven learning tools to enhance engagement and personalization
- Develop creative ways to make learning fun through gamification, challenges, and incentives
- Introduce innovative training formats to increase engagement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
