Technical Training Manager

Graphic Packaging CareersWoodway, TX
6d

About The Position

As Manager of Technical Training, you will lead a diverse team of Training Coordinators, Specialists and/or Supervisors in the design, development, delivery, and evaluation of Operations-based Training Programs. You will work with stakeholders to establish classroom and on-the job training requirements for non-union and unionized facilities. You will also evaluate resource needs required to deliver effective training and prepare and schedule training events. Your team will evaluate learning trends and technology for continuous improvement of training programs.

Requirements

  • 7+ years’ experience developing and creating technical training curriculums and materials, with at least 2-3 years in a manufacturing or industrial setting.
  • Experience using technology to enhance learning experiences in a digital learning as well as a classroom environment.
  • Proven experience in designing, developing, and implementing successful technical training and certification programs from concept through execution.
  • Planning and organizational skills combined with a proven ability to lead others towards timely completion of projects.
  • Proven ability to manage multiple projects simultaneously.
  • Evidence of the ability to create assessment processes that promote and show learning retention.
  • 5+ Experience teaching or facilitating one-on-one or in a group setting.
  • 5+ Experience managing training programs and teams across multiple locations is a strong asset, preferably in training/learning.
  • Bachelor’s degree in Human Resources, Instructional Design, Curriculum and Instruction, Educational Technology, Organizational Development or an un-related field with2` equivalent experience.
  • Deep knowledge of manufacturing systems, lean methodologies (Six Sigma, Kaizen), process improvement tools, and relevant industry equipment and safety standards (e.g., OSHA, ISO).
  • Excellent project management skills with the ability to handle multiple projects while working well under pressure.
  • Proficiency with Learning Management Systems (LMS), e-learning authoring tools (e.g., Articulate, Adobe Captivate), and data analysis tools to measure training effectiveness.
  • Intermediate to advance proficiency in Microsoft Office Suite.
  • Excellent communication skills both verbal and written that enhance team building and partnerships.
  • Conflict resolution skills in high impact, fast passed environments.
  • Sitting or standing for extended periods of time up to 8-hours.
  • Occasional Lifting up to 20 lbs.
  • Reading computer screen or other electronic devices.
  • Use of various office hand and electrical tools or equipment.
  • Travel required (75-90%)

Responsibilities

  • Manage a diverse team of Training Coordinators and Associate Managers.
  • Implement policies and procedures related to various training programs for Operations Employees.
  • Develop operations training curriculum based on changes in industry, regulatory, and company requirements.
  • Perform needs assessments with data and manufacturing leadership to define the problem/opportunity and identify the discrepancies between current and desired performances.
  • Collaborate with business partners and corporate Learning and Development to produce innovative learning strategies: training methodology identification (on-the-job training, skill assessments, knowledge assessments, eLearning courses, etc.), performance support needs (procedures, job aids and work instructions), or other solutions, as needed.
  • Develops/utilizes high quality materials including eLearning, facilitation materials, participant guides, worksheets, job aids, facilitator guides, graphics, and/or video, in alignment with the designated standards.
  • Works with site training teams, site leadership and business unit leaders to ensure the maintenance of the training materials and programs as required due to system and/or process changes.
  • Driving training execution according to corporate training standards ensuring compatibility and working with the Learning and Development Leader to develop and cultivate program continuity.
  • Conducts training audits to ensure corporate training standards.
  • Manages special projects that deliver an improved learning experience for both the learner and leadership teams.
  • All other duties as assigned.
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