Technical Training Instructor

Tesla•Hayward, CA

5d•$60,000 - $132,000

About The Position

The Tooling, Process & Training team is responsible for developing and proliferating custom service, commissioning tooling hardware to assist in the rapid development, maintenance of Tesla Energy’s storage and charging solutions along with training of individuals on these solutions. This skilled and motivated individual will work on the training team to help with the delivery and coordination of the new hire and advanced training programs, help with content creation and administration, and be a liaison with tooling subject matter experts and the field service team.  Develop and deliver training for troubleshooting and servicing Battery Energy Storage Systems and EV charging equipment, with emphasis on diagnostic signals and alerts from equipment to instruct effective understanding and resolutions Support development of high-quality, engaging technical content and lab exercises on a wide variety of applications (basic and advanced) for diverse range of learners Effectively/enthusiastically deliver equipment-specific training with detailed knowledge of ECU commands, signals, and data to Field Technicians and Engineers in classroom and field sessions Perform troubleshooting on BESS and SCs at the Tesla Energy Training center and carry out required fixes Work with the customers to understand their event engines & create training content around it Strong safety first, interpersonal, and communication skills to deliver training and collaborate closed loop learnings with variety of team members and peers within the Training, Maintenance, and Engineering organizations Practical experience in maintenance and troubleshooting BESS systems and electrical power distribution with engineering level knowledge Experience creating learning material and leading training sessions to students on complex technical content Strong analytical problem-solving skills and hands-on experience with firmware, software, electrical tools, instruments, and methods applicable to field engineer procedures Experience integrating computer applications into teaching, coding experience a strong plus Deep understanding of electrical system firmware, BESS hardware systems, schematics, and service best practices

Requirements

Practical experience in maintenance and troubleshooting BESS systems and electrical power distribution with engineering level knowledge
Experience creating learning material and leading training sessions to students on complex technical content
Strong analytical problem-solving skills and hands-on experience with firmware, software, electrical tools, instruments, and methods applicable to field engineer procedures
Experience integrating computer applications into teaching, coding experience a strong plus
Deep understanding of electrical system firmware, BESS hardware systems, schematics, and service best practices

Responsibilities

Develop and deliver training for troubleshooting and servicing Battery Energy Storage Systems and EV charging equipment, with emphasis on diagnostic signals and alerts from equipment to instruct effective understanding and resolutions
Support development of high-quality, engaging technical content and lab exercises on a wide variety of applications (basic and advanced) for diverse range of learners
Effectively/enthusiastically deliver equipment-specific training with detailed knowledge of ECU commands, signals, and data to Field Technicians and Engineers in classroom and field sessions
Perform troubleshooting on BESS and SCs at the Tesla Energy Training center and carry out required fixes
Work with the customers to understand their event engines & create training content around it
Strong safety first, interpersonal, and communication skills to deliver training and collaborate closed loop learnings with variety of team members and peers within the Training, Maintenance, and Engineering organizations

Benefits

Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D
Short-term and long-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program