Technical Training Instructor

MSX International•Dallas, TX

About The Position

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers. Seeking a qualified Technical Training Instructor to support a growing Automotive OEM at the OEM training facility in any of the four locations above. This is an excellent opportunity for an individual with a passion for improving the diagnostic capabilities of professional dealership technicians. The primary purpose of this role is the training of dealership technicians in the diagnostic strategies and proper repair of vehicle systems by facilitating Service Technical Training classes at the Region Training Center. This position’s success is measured by Fixed-Right-First-Time performance.

Requirements

6 or more years of work experience in automotive technical repair and diagnostics
3 or more years of work experience training OEM dealership technicians
Professional Certification (OEM Master Technician or ASE Master technician)
Ability to read, interpret and explain mechanical drawings and electrical schematics.
Experience preparing classrooms, workshops, and vehicles for learning.
Ability to develop PPT presentations to meet learning objectives
Must have a valid driver’s license.
Required to travel 50%

Nice To Haves

Knowledge and experience with electric vehicle technology a plus
Working knowledge of Microsoft Office (OneDrive, Teams, Outlook, Word, Excel, and PowerPoint) a plus
Associate’s Degree or equivalent Automotive Technology training a plus
Excellent time management skills
Excellent verbal and written communication skills
Charismatic personality and passion for adult education
Excellent classroom facilitation skills
Shop Management skills
Thrives working independently but also enjoys working as part of a larger team

Responsibilities

Prepare workshop and vehicles for experiential learning.
Facilitate training workshops for dealership technicians, with the goal of improving diagnosis and repair competency and Fixed-Right-First-Time scores.
Ensure Regional Training Facility, vehicles, tools and literature, are properly maintained.
Conduct virtual training workshops using Zoom.
Verify learners’ understanding of the subject matter using competency-based training.
Identify additional training needs based on learners’ feedback and assessment of skills.
Maintain attendee training records in learning portal.
Collaborate regularly with Corporate, Regional, and Dealership team members to accomplish Corporate, Regional, and training department goals, Perform light to medium lifting in repair shop operation management.
Ability to travel and train at additional locations, as required.
Assist Corporate Training staff in the development of technical training curriculum as required.
Assist Regional Training Manager with scheduling for effective coverage of curriculum.
Continually enhance technical instructional facilitation skills, technical knowledge of vehicle systems, and diagnostic technology.