Technical Training & Development Manager

Nikon Metrology, Inc.•Maple Grove, MN

51d

About The Position

The Technical Training and Development Manager is responsible for the training and development of the X-ray service team. The position is responsible for developing, conducting, and maintaining individual competency and skill assessments. The role is required to build & maintain training programs to achieve these goals and to deliver such programs both in house and in the field.

Requirements

Associates in a technical field.
4 Years+ of technical experience.
Experience with basic MS Office applications such as Excel, Word & PowerPoint.

Nice To Haves

Previous technical training experience.
Previous experience on X-ray systems or similar.
Experience with Volume Graphics Software or similar.
Ability to speak Spanish

Responsibilities

Develop and maintain technical knowledge of the X-ray product line.
Develop and lead training programs for the service team.
Develop and maintain associated documentation for training programs.
Train, assess & certify as appropriate new field service team members.
Train in all associated hardware, software and administrative responsibilities such as technical reporting and time keeping.
Maintain records and issue certificates for service team training.
Provide technical support for new techs.
Responsible for development and maintenance of preventative maintenance checklists
Develop basic fault-finding guides for the field service team.
Provide technical support through Nikons ticketing system when necessary.
In-field and in-house Service responsibilities.
All other duties as needed.

Benefits

We offer competitive compensation, training/advancement opportunities and tuition reimbursement.
We’ll take care of you with industry leading medical, dental; vision plans and many more benefits that allow us and you to continue to be AMAZING!

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