Nikon Metrology, Inc.-posted 4 days ago
Full-time • Manager
Maple Grove, MN
5,001-10,000 employees

The Technical Training and Development Manager is responsible for the training and development of the X-ray service team.  The position is responsible for developing, conducting, and maintaining individual competency and skill assessments. The role is required to build & maintain training programs to achieve these goals and to deliver such programs both in house and in the field.

  • Develop and maintain technical knowledge of the X-ray product line.
  • Develop and lead training programs for the service team.
  • Develop and maintain associated documentation for training programs.
  • Train, assess & certify as appropriate new field service team members.
  • Train in all associated hardware, software and administrative responsibilities such as technical reporting and time keeping.
  • Maintain records and issue certificates for service team training.
  • Provide technical support for new techs.
  • Responsible for development and maintenance of preventative maintenance checklists
  • Develop basic fault-finding guides for the field service team.
  • Provide technical support through Nikons ticketing system when necessary.
  • In-field and in-house Service responsibilities.
  • All other duties as needed.
  • Associates in a technical field.
  • 4 Years+ of technical experience.
  • Experience with basic MS Office applications such as Excel, Word & PowerPoint.
  • Previous technical training experience.
  • Previous experience on X-ray systems or similar.
  • Experience with Volume Graphics Software or similar.
  • Ability to speak Spanish
  • We offer competitive compensation, training/advancement opportunities and tuition reimbursement.
  • We’ll take care of you with industry leading medical, dental; vision plans and many more benefits that allow us and you to continue to be AMAZING!
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