Technical Training and Documentation Specialist

Sourceability • Austin, TX

7d • Hybrid

About The Position

We are looking for a dynamic Technical Training and Documentation Specialist to become a vital part of our vibrant IT Team, working hyrbidly in our Austin, TX office. Join the energy and come be part of the momentum!
This is an amazing opportunity to get involved! As a Technical Training and Documentation Specialist, you will play a crucial role in designing, developing, and delivering technical training programs that enhance employees’ technical capabilities. The role focuses on identifying skill gaps, creating learning strategies, and implementing training initiatives to support organizational technology goals.
Our goal is to have a sophisticated team equipped with expert technical skills in addition to keen business acumen. Each member of our team adds unique value to the business and the customer. Sourceability is committed to a culture where we attract the best talent in the industry.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Education, HR, or related field.
• 3–5 years of experience in Learning & Development or technical training.
• Experience delivering technical or IT-related training programs.
• Strong communication and presentation skills.
• Experience with Learning Management Systems (LMS) and e-learning tools.
• Ability to simplify complex technical concepts for different audiences.

Nice To Haves

• Knowledge of software development, cloud technologies, or data tools.
• Experience creating digital learning content and instructional design.
• Familiarity with Agile, DevOps, or modern software development practices.
• Certifications in Instructional Design or Learning & Development.

Responsibilities

• Identify technical skill gaps and training needs across teams.
• Design and develop technology-focused training programs and learning materials.
• Deliver technical training sessions, workshops, and webinars for employees.
• Collaborate with engineering, IT, and product teams to align training with business needs.
• Develop e-learning modules, documentation, and knowledge resources.
• Evaluate training effectiveness through assessments, feedback, and performance metrics.
• Manage and update Learning Management Systems (LMS) and training records.
• Stay updated with emerging technologies and industry trends to keep training relevant.
• Support onboarding programs for new technical hires.
• Track and report training progress and outcomes to management.
• Familiarity with DAPS.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level