Technical Trainer

Peraton

3d•Remote

About The Position

Peraton is seeking an experienced Technical Trainer to join our team of qualified and diverse individuals. This position is remote but prefer candidates be local to Columbus, OH. Day to Day Roles and Responsibilities: The Trainer supports the full training lifecycle aligned to deployment activities and ongoing operational needs. Responsibilities include pre deployment preparation, live delivery, post deployment reinforcement, and continuous content development.

Requirements

Bachelors degree and 5 years of experience or an Associates degree and 7 years of experience or a High School diploma and 9 years of experience.
Must be a U.S. Citizen or Green Card holder
5 years of experience delivering instructor led and virtual training for enterprise web based applications.
Demonstrated experience supporting system implementations involving workflow driven platforms with structured data entry and role based access controls.
Proven experience developing comprehensive training materials including user guides, quick reference sheets, job aids, scenario based exercises, and recorded learning modules.
Demonstrated ability to design and deliver role based training tailored to multiple user groups such as frontline users, supervisors, administrators, and executive stakeholders.
Working knowledge of enterprise application concepts including workflow state transitions, validation rules, reporting dashboards, and security controls, with the ability to translate system functionality into operational instruction.
Experience conducting hands on training in classroom and remote environments, including facilitation of sandbox or non production exercises.

Nice To Haves

Experience supporting large scale system rollouts of 500 plus users.
Experience within government, public sector, corrections, law enforcement, or similarly regulated environments.
Experience supporting system modernization initiatives involving replacement of legacy processes with digital workflow platforms.
Demonstrated understanding of Organizational Change Management principles and ability to reinforce user adoption during training delivery.
Strong facilitation experience within structured and policy driven operational environments.

Responsibilities

Support pre deployment readiness activities to ensure users are prepared prior to system rollout
Deliver live instructor led training aligned with deployment waves
Conduct post deployment reinforcement sessions during stabilization periods
Facilitate training in classroom and virtual environments
Lead hands on sandbox exercises to reinforce system functionality and user confidence
Travel to institutional locations as required to support in person training
Design and deliver structured training programs for personnel at all levels
Develop role specific curricula tailored to submitters, reviewers, administrators, and executive users
Create instructional outlines and determine appropriate delivery methods including individual instruction, group sessions, workshops, lectures, and demonstrations
Develop job aids, visual materials, exercises, and recorded training content to support onboarding and sustainment
Create assessments and define evaluation criteria to measure training effectiveness
Partner with sales, marketing, engineering, and operational stakeholders to identify training needs and obtain technical documentation
Confer with leadership, employees, and customers to understand workflow requirements and system changes
Align training content with updated policies, procedures, regulations, business initiatives, and technologies
Schedule and coordinate training programs in alignment with deployment timelines
Monitor trends in learning theory, motivation theory, and instructional best practices to enhance program quality
Evaluate training outcomes and recommend improvements based on performance feedback
Oversee and evaluate contractors or vendors supporting training development or delivery as needed