Technical Trainer II (E2) Global Manufacturing Training Institute
About The Position
Presents standard or moderately customized technical training courses using prepared or customized materials; conducts training at customer sites which may involve both domestic and international travel of short duration; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off-shift and/or weekends as assigned. Learns and maintains a level of product technical knowledge sufficient to prepare and present defined product courses; completes certification on all product related courses to include safety modules; complete certification on second platform and/or processes; actively certifies others. With assistance, develops technical training materials to include new courses for new products requiring System Business Units research and collaboration; frequently develops customized training materials per customer needs; creates new teaching media; creates and augments documentation to fill gaps in released materials; provides training and guidance to other department personnel in the standard course development process and in Instructional System Design. Will review system maintenance activities; helps to system functionality can support course objectives; ensures all safety retrofits are installed on the training systems. Is knowledgeable of the technical training organization and operations and the AGS organization; helps to market technical courses/products available; assists in building customer relationships and selling technical training products. Interface skills in dealing with customers and employees; anticipates, prevents and resolves customer satisfaction issues. Communicates periodically with product groups to obtain current product information for course updates; represents technical training at routine divisional meetings and internal conferences; functions as lead on projects of moderate scope and complexity. Develop new procedures and Best Known Methods. Develop technical materials. Observe technical activities to determine operating procedure and detail. Interview personnel to become familiar with products & methods. Study tech docs to integrate a technology, operating procedure, production sequence and detail. Review published materials and recommends revisions. Communicates with BUs to obtain current product information for courses updates; represents technical training organization at divisional meetings. May be required to work 2nd shift or weekends may be required based on business conditions. Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities Understands key business drivers; uses this understanding to accomplish own work No supervisory responsibilities but provides informal guidance to new team members Explains complex information to others in straightforward situations Ability to flex week to week to work either first or second shift.
Requirements
- Interface skills in dealing with customers and employees
- Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities
- Understands key business drivers; uses this understanding to accomplish own work
- Explains complex information to others in straightforward situations
- Ability to flex week to week to work either first or second shift.
Responsibilities
- Presents standard or moderately customized technical training courses using prepared or customized materials
- Conducts training at customer sites which may involve both domestic and international travel of short duration
- Manages classroom/lab activities to assure fulfillment of course objectives
- Presents and practices safety per procedure
- May train during off-shift and/or weekends as assigned
- Learns and maintains a level of product technical knowledge sufficient to prepare and present defined product courses
- Completes certification on all product related courses to include safety modules
- Complete certification on second platform and/or processes
- Actively certifies others
- With assistance, develops technical training materials to include new courses for new products requiring System Business Units research and collaboration
- Frequently develops customized training materials per customer needs
- Creates new teaching media
- Creates and augments documentation to fill gaps in released materials
- Provides training and guidance to other department personnel in the standard course development process and in Instructional System Design
- Will review system maintenance activities
- Helps to system functionality can support course objectives
- Ensures all safety retrofits are installed on the training systems
- Is knowledgeable of the technical training organization and operations and the AGS organization
- Helps to market technical courses/products available
- Assists in building customer relationships and selling technical training products
- Interface skills in dealing with customers and employees
- Anticipates, prevents and resolves customer satisfaction issues
- Communicates periodically with product groups to obtain current product information for course updates
- Represents technical training at routine divisional meetings and internal conferences
- Functions as lead on projects of moderate scope and complexity
- Develop new procedures and Best Known Methods
- Develop technical materials
- Observe technical activities to determine operating procedure and detail
- Interview personnel to become familiar with products & methods
- Study tech docs to integrate a technology, operating procedure, production sequence and detail
- Review published materials and recommends revisions
- Communicates with BUs to obtain current product information for courses updates
- Represents technical training organization at divisional meetings
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
