Technical Trainer (Appliance Repair) AO7167357
About The Position
Technical Trainer (Appliance Repair) AO7167357 Work Location: New Jersey Training Center – 210 Riser Rd., Little Ferry, NJ 07643 and 1345 Valwood Prkwy (Suite# 330) Carrollton, TX 75006 Work Schedule: Fully On-Site at NJ Training Center- The position will require travel and a 5K+ limit credit card for travel expenses (reimbursed). Travel on average of 50% (every other week), usually never more than 2 weeks in a row. Sometimes our travel is sporadic through the year where we go weeks without traveling, and then lots of travel all together. Assignment Length: 3 months (90 Days), with 90 day renewal options thereafter Education and Years of Experience: 1) High School diploma 2) Minimum of 3 years in the appliance repair industry either as a trainer or service technician. Top Skills: • Excellent communication, interpersonal, and organizational skills • Ability to train in front of large audiences • Ability to create a comprehensive training plan based on course needs Position Overview: Primary purpose of this position is to effectively train Authorized service network technicians on all CE products as well as content and video creation.
Requirements
- High School diploma
- Minimum of 3 years in the appliance repair industry either as a trainer or service technician
- Excellent communication, interpersonal, and organizational skills
- Ability to train in front of large audiences
- Ability to create a comprehensive training plan based on course needs
- Total 5+ years’ experience in appliance repair
- Skills in MS Office applications including Excel and PowerPoint
- Ability to learn new things quickly
Nice To Haves
- Previous background in training is preferred, but not necessary
Responsibilities
- Develop and Deliver Training: • Create comprehensive training programs, including classroom instruction and practical, hands-on sessions covering a range of household appliances (e.g., refrigerators, washers, dryers, ovens, etc.). • Deliver clear, engaging, and effective training sessions tailored to various skill levels. • Combination of classroom, virtual, and OJT training is required.
- Curriculum and Material Development: • Design and update training manuals, guides, and digital resources in line with current industry standards and technological advancements. • Evaluate and incorporate new techniques, tools, and safety protocols into the curriculum. • Ability to create content with PowerPoint, as well as basic excel skills a must.
- Assessment and Mentorship: • Evaluate trainees’ progress through practical assessments, quizzes, and hands-on demonstrations. • Provide constructive feedback and one-on-one coaching to ensure continuous improvement and skill development. • Analyze training results, based on set KPI goals.
- Maintain Industry Standards: • Ensure all training sessions adhere to industry best practices and safety regulations. • Stay up to date with the latest trends, tools, and technological advancements in appliance repair.
- Collaboration and Communication: • Work closely with technical experts, industry partners, and management to align training programs with business objectives and customer needs. • Facilitate open communication channels for trainees to ask questions and share insights.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
101-250 employees
