Technical Systems Analyst - Workday Reporting - Hybrid

Community Health Network • Indianapolis, IN

14h • Hybrid

About The Position

Join Community Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, “community” is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered — and we couldn’t do it without you. Make a Difference Community Health Network is seeking a Technical Systems Analyst to join the team in supporting our Workday Support Team as a Workday Reporting and Prism Admin. This role will have the opportunity to directly impact the design, implementation, and support of our Workday platform within the Reporting and Prism Analytics features. This role may also have opportunities to branch into other Workday support roles or technology platforms as we continue to evolve our solutions landscape. A day in the life of our Technical Systems Analysts may mean leading technical efforts within our solutions, assisting adjacent peers in IT or supporting our business through your technological acumen and understanding of their applications. You may at times serve as the liaison between our business and the software vendors in helping resolve issues, enhance our solutions, or lead discoveries into new technology or features. This role is cross domain and will support or assist with Finance, HR, and Supply Chain applications for Workday Reporting and Prism needs. Ideally, candidates for this role have prior experience in Workday Reporting and Prism or similar application experience supporting ERP platform reporting and analytics functions.

Requirements

• Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
• Associate degree (2-year) in Information Technology required.
• In lieu of the above education requirements, a combination of experience and education will be considered.
• Minimum of two (2) or more years of relevant IT experience required.
• Strong problem-solving, organizational, and communication skills.
• Strong networking, interpersonal, and relationship-building skills.
• Ability to remain composed in challenging circumstances and help de-escalate stressful situations.
• Demonstrates active listening, empathy, compassion, and teamwork.
• Focused on collaboration and contributing to high-performing teams.

Nice To Haves

• Strong analytical and problem-solving skills.
• Excellent written and verbal skills, including conducting/leading customer meetings, conducting presentations and advising support and implementation teams on technical issues.
• Experience in planning production roll-out and deployment related activities.
• Experience in creating and maintaining documentation and standards.
• Ability to work in a team environment consisting of technical and non-technical members.
• Ability to work collaboratively in a team environment with a strong focus on customer service and solution ownership.
• Healthcare experience is preferred.
• Ideally, candidates for this role have prior experience in Workday Reporting and Prism or similar application experience supporting ERP platform reporting and analytics functions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree