Technical Support Specialist

Security 101 Holdings•Charlotte, NC

30d•$70,000 - $85,000

About The Position

Security 101 – Charlotte is now recruiting a commercial electronic security programmer with experience in configuring access control and video management systems. Starting salary ranges from $70,000 to $85,000, exempt commensurate with skills, product knowledge and experience. Our benefits include medical, dental, vision, prescription coverage, 401(k) match plan, paid holidays, PTO and more. We also provide a company cell phone, and laptop. Must have at least 3 years’ career experience installing, servicing, and programming commercial access control, IP-based video systems and intrusion alarm systems. Experience with access control panel programming. The ability to build a video or access control server from ground up. Familiarity/experience with alarm panel configuration and programing. Understanding of SQL and databases. Current certification in one of the following is a plus: Access Control: Genetec, S2, AMAG, RS2, DMP and OpenPath. VMS: Milestone, IPConfigure, Genetec, Bosch . Intrusion: DMP, Bosch, Honeywell. Security 101 will invest in training for the right candidate. Assist in field design layout for larger enterprise systems. Troubleshoot wide area/segmented networks. Work directly with end users on how to operate systems. Work directly with IT departments to assist with needed network topography for security equipment. Familiarity with SIP IP phone systems is a bonus. Managing quality control and providing fanatical customer service! Taking responsibility for and tracking project progress. High School (or GED) minimum requirement. Electronics training from a Technical School or Military training in electronics or communications (preferred). Security 101 is a provider of integrated electronic security solutions to a diversified set of commercial customers across multiple end markets, including healthcare, education, financial, and government, among others. Security 101 delivers a full-service offering of electronic security services and products including the design, installation, and maintenance of access control, video surveillance, intrusion detection, and visitor management solutions. Founded in 2005 and based in West Palm Beach, FL, Security 101 has 52 locations in the U.S. For more information, please visit www.security101.com. Security 101 is a DFWP and EOE organization with a team-oriented work environment.

Requirements

Must have at least 3 years’ career experience installing, servicing, and programming commercial access control, IP-based video systems and intrusion alarm systems.
Experience with access control panel programming.
The ability to build a video or access control server from ground up.
Familiarity/experience with alarm panel configuration and programing.
Understanding of SQL and databases.
High School (or GED) minimum requirement.

Nice To Haves

Current certification in one of the following is a plus: Access Control: Genetec, S2, AMAG, RS2, DMP and OpenPath.
VMS: Milestone, IPConfigure, Genetec, Bosch .
Intrusion: DMP, Bosch, Honeywell.
Familiarity with SIP IP phone systems is a bonus.
Electronics training from a Technical School or Military training in electronics or communications (preferred).

Responsibilities

Assist in field design layout for larger enterprise systems.
Troubleshoot wide area/segmented networks.
Work directly with end users on how to operate systems.
Work directly with IT departments to assist with needed network topography for security equipment.
Managing quality control and providing fanatical customer service!
Taking responsibility for and tracking project progress.