Technical Support Specialist I - THIRD SHIFT

Roswell Park Comprehensive Cancer Center

2d • Onsite

About The Position

This is a third shift position, work hours are from 11 pm to 7:30 am. Provides campus wide support for virtually all client facing information technology systems, including workstations, peripherals, and applications; coordinates projects; assists in the use and support of personal computer installations; implements projects as directed; analyzes, diagnoses and resolves personal computer hardware, operating system, or general application software installation problems; coordinates internal and external staff and equipment to insure timely and accurate installations; identifies needs and assesses the scope of projects. Starting salary is $71,549

Requirements

• Bachelor’s degree in Computer Science, Management/Computer Information Systems, Cybersecurity, or a related field and the equivalent of one (1) year of full-time experience in Desktop/Systems support; or
• Associate’s degree in Computer Science, Management/Computer Information Systems, Cybersecurity, or a related field and the equivalent of three (3) years of full-time experience in Desktop/Systems support; or
• High School diploma or High School Equivalency diploma and the equivalent of five (5) years of full-time experience in Desktop/Systems support.
• NOTE: Required degrees must have been granted by an accredited school, college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.

Responsibilities

• Provides campus wide support for virtually all client facing information technology systems, including workstations, peripherals, and applications
• Coordinates projects
• Assists in the use and support of personal computer installations
• Implements projects as directed
• Analyzes, diagnoses and resolves personal computer hardware, operating system, or general application software installation problems
• Coordinates internal and external staff and equipment to insure timely and accurate installations
• Identifies needs and assesses the scope of projects

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees