Technical Support Manager - Poultry - Remote - South/Southeast

Archer Daniels Midland • Quincy, IL

6d • Remote

About The Position

Technical Support Manager – Poultry – Remote - South/Southeast USA This is a remote role, but we need this person in the South or the Southeast of the US. This position requires an individual with a strong feed additive technical support, animal nutrition and live production skills and experience. Assignments are given in terms of broad organizational goals and objectives. Goals are reviewed with a department manager on a quarterly basis through presentation of status reports and formal discussions. The position is placed within ADM Animal Nutrition Feed Additives and Ingredients North America technical team. It requires face to face contacts with customers and industry influencers. It also involves frequent interactions with other technical services, sales (FA&I, premix), commercial feeds, marketing and research personnel to directly support feed ingredients businesses primarily in USA with some international links (e.g. Canada, Mexico). The position requires about 50% of travel and the individual can work out of a home-based office within continental United States, preferably in South/Southeast USA. Direct business travel (50%) Interacting directly with customers, especially company and consulting nutritionists, veterinarians, and live production teams to uncover customers’ needs, evaluate and offer solutions based on the full ADM technology portfolio. Actively participating in conferences, seminars, and trade show events to support ADM’s technical leadership in the feed additive business segment, interact with customers and colleagues to benefit from the offered information. Participate in internal meetings/events. Office-based support: Cooperate with poultry customers, prospects, industry influencers, technical, sales managers, marketing and research teams via phone, email, and other virtual means to develop, lead and participate in various projects, and to evaluate new business opportunities in feed additives, premix, and commercial feeds areas. Other responsibilities: Train other ADM colleagues to grow and improve technical understanding and leadership capabilities across ADM teams. Master technical understanding of the entire FA&I portfolio including but not limited to phytomolecules, yeast, organic trace minerals, enzymes, direct fed microbials, amino acids. Network and build relationships with ADM colleagues both in USA and abroad. Support ADM technical leadership through technical writing, other publishing and presenting during industry events. Design and execute application research tailor to the industry needs.

Requirements

• Advanced degree (Ph.D.) in animal science with focus on poultry nutrition and at least five years of experience providing technical support would be preferred.
• Deep understanding of feed additives technical support, practical premix and feed formulation knowledge are also required skills and competencies.
• This position requires minimum 50% of business travel mainly in USA although an international business support might be possible with qualified candidates.

Nice To Haves

• Additional expertise and experience in live production, poultry health or management are welcome.

Responsibilities

• Interact directly with customers, especially company and consulting nutritionists, veterinarians, and live production teams to uncover customers’ needs, evaluate and offer solutions based on the full ADM technology portfolio.
• Actively participate in conferences, seminars, and trade show events to support ADM’s technical leadership in the feed additive business segment, interact with customers and colleagues to benefit from the offered information.
• Participate in internal meetings/events.
• Cooperate with poultry customers, prospects, industry influencers, technical, sales managers, marketing and research teams via phone, email, and other virtual means to develop, lead and participate in various projects, and to evaluate new business opportunities in feed additives, premix, and commercial feeds areas.
• Train other ADM colleagues to grow and improve technical understanding and leadership capabilities across ADM teams.
• Master technical understanding of the entire FA&I portfolio including but not limited to phytomolecules, yeast, organic trace minerals, enzymes, direct fed microbials, amino acids.
• Network and build relationships with ADM colleagues both in USA and abroad.
• Support ADM technical leadership through technical writing, other publishing and presenting during industry events.
• Design and execute application research tailor to the industry needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree
• Number of Employees: 5,001-10,000 employees