Technical Support Intern
AG LEADER TECHNOLOGY•Ames, IA
5d•Onsite
About The Position
Join a team of technical experts committed to providing exceptional customer service. This position will challenge the individual to think critically while being trained on installation, operation, and troubleshooting of planter monitors, rate controllers, yield monitors, mapping software, GPS, guidance, and steering systems. You will work out of the Technical Support office in Ames, Iowa, collaborating with team members and providing guidance and technical support to customers.
Requirements
- Engaged in the pursuit of a Bachelor’s degree in Ag Systems Technology or other related Ag or technical field.
- Experience using a computer system to perform daily tasks
- Ability to follow written and verbal instructions, and effectively communicate any problems encountered in daily work
- Background in production agriculture preferred with aptitude for hardware and software technical systems
Nice To Haves
- Background in production agriculture preferred with aptitude for hardware and software technical systems
Responsibilities
- Provide outstanding technical support and customer service for customers via telephone or email
- Gain expert knowledge through study, support and training on Ag Leader products
- Process orders and document product and customer information
- Other duties as assigned
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What This Job Offers
Career Level
Intern
