Kennesaw State University-posted 11 months ago
Kennesaw, GA
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Kennesaw State University is seeking a candidate to provide first and second level technical support to students, faculty, and staff. The role involves working Monday to Thursday from 10:00 AM to 7:00 PM, Friday from 8:00 AM to 5:00 PM, and on some weekends as needed. The candidate will document and record all information regarding problems or service requests and escalate unresolved issues to the appropriate support team.
