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Renton Technical College is seeking a Technical Support Analyst (TSA). The TSA is a member of the College Technology Services team. This position is responsible for performing routine and complex installation, maintenance, and repair assistive technology hardware, software, and other desktop computer equipment, peripherals, and Technology Services in a multi-site networked environment. The TSA acts as a primary point of contact for customers who are students, staff, and faculty. This position plays a key role in establishing and maintaining the client relationship emphasis of the department. The Technical Support Analyst is represented by The Renton Professional Technical Association (Prof-Tech). This is a full-time, classified, and overtime eligible position. The pay range for this role is $71,808 - $90,095 annually and salary placement is based on applicable work experience. New hires may not be placed above Step 10 ($86,289). Prof-Tech employees receive a yearly degree stipend if they have an Associate's degree $150, Bachelor's $250, or a Master's $350. Other benefits are listed on our benefits page and in the Collective Bargaining Agreement. The priority consideration date for this position is February 16th, 2025.