Technical Specialist

Pillsbury Winthrop Shaw Pittman • Nashville, TN

13d

About The Position

The Technical Specialist provides advanced document processing services and general support, creating a variety of documents and materials using advanced knowledge of Microsoft Office Suite products and other firm supported software. The hours for this position are 7:00a – 6:00p, Thursday - Sunday

Requirements

• A minimum of 3-5 years’ experience working with and creating documents in a document production center or similar environment.
• Certified as a Microsoft Certified Application Specialist (MCAS) with advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Proficiency with several of the following applications: ODSM Transcribing Software, DocXtools Expert, OmniPage 14, DealProof, document production tracking software programs, ServiceNow, Adobe, Best Authority, and Litera ChangePro and other Litera products.
• Accurate and proficient typing skills (minimum of 75 words per minute preferred).
• Ability to produce accurate work product with minimum revision.
• Excellent proofreading skills and technical aptitude and willingness to learn new applications.
• Ability to follow directions, work under pressure and use good judgment to perform tasks under limited supervision.
• Ability to analyze tasks to organize, prioritize and handle multiple projects.
• Ability to function in a high production environment.
• Strong customer service and communication skills and flexibility to handle any tasks that are needed.
• Maintain a flexible work schedule and work overtime as needed.
• Ability to sit and stand for extended periods.
• Ability to lift up to 25 pounds.

Nice To Haves

• Legal background experience is a plus.
• Experience processing pleading documents, including generating Tables of Authorities, is a plus.

Responsibilities

• Using word processing software and other technical applications to input, edit, format and spell-check documents.
• Using more advanced features of software applications.
• Assisting with more difficult and complex production assignments.
• Training and mentoring of document production specialists.
• Performing scanning, clean-up and formatting of images for more advanced level projects; proofreading.
• Responding to inquiries regarding status of projects; answering routine and complex questions regarding basic applications and department procedures.
• Assisting the IT department in answering routine and complex document processing questions as received through the help desk.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees