Technical Solutions Writer (Part Time)

Ariel PartnersNyc, NY
3d

About The Position

We are seeking a highly skilled Senior Technical Solutions Writer to join our team. This role goes beyond standard software documentation; you will be responsible for translating complex technical architectures into persuasive proposals and clear, actionable technical solutions. You will work closely with Architects, Product Managers, and Sales Engineering to articulate our value proposition to both developer and executive-level audiences.

Requirements

  • Good understanding of software development lifecycles (SDLC), cloud infrastructure (AWS/Azure/GCP), and API documentation (OpenAPI/Swagger).
  • Proven ability to write "persuasive technical" content—balancing technical detail with business value.
  • Proficiency in "Docs-as-Code" workflows (Markdown, Git, GitHub/GitLab) and documentation tools like MadCap Flare, Stoplight, or Confluence.
  • Ability to read architectural diagrams or code snippets (JSON, Python, or Java) to understand how a solution works without constant hand-holding.
  • Ability to manage multiple deadlines for competing proposals while maintaining high attention to detail.

Nice To Haves

  • Experience in a Pre-Sales or Solutions Architecture environment.
  • Background in Computer Science, Engineering, or a related technical field.
  • Experience using AI-assisted writing tools to optimize content production.

Responsibilities

  • Lead the writing and editing of technical proposals (RFPs/RFIs) and Statement of Work (SOW) documents, ensuring technical accuracy and a cohesive narrative.
  • Design, write, and maintain high-quality documentation for APIs, SDKs, and system architectures.
  • Interview Subject Matter Experts (SMEs) to extract complex technical information and convert it into digestible content for diverse audiences.
  • Develop and maintain a standardized "Knowledge Library" of technical solution building blocks to accelerate the proposal process.
  • Work with design tools to create diagrams, flowcharts, and technical illustrations that explain system logic.
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