Technical Solutions Strategist

Waystar • Atlanta, GA

22h

About The Position

As part of the Waystar Solution Adoption Team, the Technical Solutions Strategist intern is responsible for the technical implementation of the Patient Financial Care solution defined by the sales agreement and business requirements of the client. The Technical Solutions Strategist will collaborate with the Solution Adoption Consultant and the Project Manager to successfully develop and implement the product through installation.

Requirements

• Clear and effective communicator with excellent verbal and written skills.
• Ability to understand complex technical processes.
• Strong time management, analytical skills, and troubleshooting skills.
• General understanding of how to read data files and data specifications.
• Experience working with file exports, acceptance testing, and data mapping.
• Experience reading and/or working with coding languages (HTML, golang, YAML).

Responsibilities

• Creating, analyzing, and validating detailed functional specifications.
• Working with project and development teams to review all required documentation, feedback, and ensure all issues related to the client requirements are resolved in a timely manner.
• Configuring data file extracts that meet the client’s reporting requirements and automate their internal workflows.
• Executing acceptance testing of requirements and analyzing results prior to rolling out to clients and their patients.
• Identifying discrepancies and inconsistencies in available information and escalating these gaps to internal and external teams, where necessary.

Benefits

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays.
• We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 1-10 employees