TECHNICAL SERVICES REPRESENTATIVE
About The Position
Are you looking to take your knowledge and skills in commercial roofing to a successful organization in high-growth mode? Join Team Polyglass and become part of our dynamic, forward-thinking team and best-in-class products! What You Get to Do: Use your expertise to guide and lead people and projects by performing on-site job start waterproofing observations, prepare formal reports, and communicate results with appropriate internal and customer contacts Promote the very best in waterproofing practices and proper installation techniques to Polyglass contractors and distribution partners to ensure quality outcomes Showcase the most effective and safe use of Polyglass products during installation demonstrations of products at Polyschool training sessions and other formal or informal events organized by Sales Team or self Perform investigations of material or warranty complaints to ensure issue-free resolution Confidently field all questions from contractors, distributors and other customers as they relate to Polyglass product features and effective installation techniques Partner effectively with your partners in the Polyglass Sales team to promote products, assist in securing new business and leveraging current network relationships
Requirements
- Minimum 3 years' experience in commercial waterproofing is a strict requirement
- Experience with commercial waterproofing technologies such as below-grade, blind-side, membranes, coatings, Air/Vapor Barriers or similar products are required.
- Requires a valid driver’s license, a good driving record and high school diploma are all required
- Must live in the assigned territory (Midwest or Southeast US strongly preferred)
- Daily local and/or overnight travel a must.
Nice To Haves
- Previous experience as a Manufacturers’ Representative or Contractor. IIBEC certifications preferred.
- Experience working in the field doing troubleshooting, training, warranty-related work with contractors is highly desired.
Responsibilities
- Perform on-site job start waterproofing observations
- Prepare formal reports
- Communicate results with appropriate internal and customer contacts
- Promote the very best in waterproofing practices and proper installation techniques to Polyglass contractors and distribution partners to ensure quality outcomes
- Showcase the most effective and safe use of Polyglass products during installation demonstrations of products at Polyschool training sessions and other formal or informal events organized by Sales Team or self
- Perform investigations of material or warranty complaints to ensure issue-free resolution
- Confidently field all questions from contractors, distributors and other customers as they relate to Polyglass product features and effective installation techniques
- Partner effectively with your partners in the Polyglass Sales team to promote products, assist in securing new business and leveraging current network relationships
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
