Technical Services Representative

International Paper • City of Utica, NY

1d • Remote

About The Position

Committed to a safe work environment and ensures that all IP safety and health reliable methods and federal and state OSHA requirements are in place and followed. 
The position will support 5 plants that print flexographic preprinted liner. 
Function as both a technical resource for box plants and a sales representative for 3rd party accounts.   
Responsibilities include profitably growing business, implementing value propositions with key customers, exceeding financial goals, and providing timely feedback on market, customers, and competitive activity.
Work closely with the Preprint Sales Manager to develop and execute key account plans, which generate profitable sales for the business. 
Create IP market advantage resulting in the development of new accounts and growth of existing accounts.
Understand the industry, the market, customer requirements, and organizational capabilities that result in superior solutions and services, which differentiate International Paper in the marketplace.
Collaborate with box sales reps, customer service, manufacturing, and design to resolve technical issues at both the converting facilities and the end customer.
Responsible for handling a broad range of complex situations or problems where no precedence exists.
Exhibits innovative thinking and logic to anticipate and divert customer issues/problems.
Utilizes technical knowledge to assist the business unit in identifying and/or establishing product strategy and market direction.
Maintains knowledge of strategic customer's operational practices and quality expectations with top priority accounts.

Requirements

• Proven track record of prospecting and closing new business.
• BA/BS Degree in Business, Packaging Science preferred.
• Ability to travel 75% of the time within the respective territory, with some overnight travel
• Functional/technical skills in sales
• Action oriented
• Customer focused
• Cross-functional team leadership
• Motivating others
• Drive for results
• Problem solving
• Project management
• Business acumen
• Strong computer and communication skills
• Strong interpersonal skills

Nice To Haves

• High-graphic packaging or box plant sales experience a plus but not required.

Responsibilities

• Committed to a safe work environment and ensures that all IP safety and health reliable methods and federal and state OSHA requirements are in place and followed.
• The position will support 5 plants that print flexographic preprinted liner.
• Function as both a technical resource for box plants and a sales representative for 3rd party accounts.
• Responsibilities include profitably growing business, implementing value propositions with key customers, exceeding financial goals, and providing timely feedback on market, customers, and competitive activity.
• Work closely with the Preprint Sales Manager to develop and execute key account plans, which generate profitable sales for the business.
• Create IP market advantage resulting in the development of new accounts and growth of existing accounts.
• Understand the industry, the market, customer requirements, and organizational capabilities that result in superior solutions and services, which differentiate International Paper in the marketplace.
• Collaborate with box sales reps, customer service, manufacturing, and design to resolve technical issues at both the converting facilities and the end customer.
• Responsible for handling a broad range of complex situations or problems where no precedence exists.
• Exhibits innovative thinking and logic to anticipate and divert customer issues/problems.
• Utilizes technical knowledge to assist the business unit in identifying and/or establishing product strategy and market direction.
• Maintains knowledge of strategic customer's operational practices and quality expectations with top priority accounts.

Benefits

• International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets
• Leadership training, promotional opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level