About The Position

We are looking for a Technical Services Manager to take ownership of technical service delivery across a growing residential portfolio. This is a high-impact role where you will lead on mechanical, electrical and plumbing (MEP) strategy, ensuring developments are mobilised effectively, risks are managed early, and assets perform as intended long term. You’ll work closely with New Business, Mobilisation and Property Management teams, supporting both new instructions and existing developments. This role combines technical expertise with commercial awareness, giving you real influence over service delivery, asset performance and client outcomes. This is a visible and business-critical role that requires strong technical judgement, organisation and the confidence to influence decisions. You will be expected to take ownership of technical standards across multiple developments, ensuring buildings are safe, compliant and operationally efficient from day one. You’ll need to balance service quality, risk management and cost control, while supporting both mobilisation and live operations. You will be relied upon as the technical expert—identifying issues early, advising on solutions and improving long-term performance rather than reacting to problems. You’ll be successful in this role if: New developments are mobilised with clear, effective servicing strategies in place Buildings operate safely, efficiently and in line with compliance requirements Property Managers feel supported and confident in technical decision-making Lifecycle and CAPEX planning is clear, accurate and adds value to clients Technical risks are identified early and managed proactively You contribute to winning new business through credible technical input You’ll work in a hybrid way, with flexibility to manage your time across home working, office collaboration and site visits where required. This role suits someone who: Has strong technical knowledge of MEP systems within residential or similar environments Is confident operating as a subject matter expert and advising others Can balance technical detail with commercial awareness Is comfortable working across both new business and operational delivery Takes ownership, solves problems early and improves how things are done

Requirements

  • Degree or HND in Mechanical, Electrical or related Engineering
  • Experience in a technical services, engineering or property environment
  • Experience supporting mobilisations, developments or complex assets
  • Knowledge of SFG20, CIBSE Guide M or similar frameworks
  • Project or lifecycle planning experience
  • Experience working with or alongside property management teams

Responsibilities

  • Reviewing new instructions and auditing MEP servicing requirements
  • Supporting mobilisation of new developments to ensure smooth handover
  • Providing technical advice and support to Property Managers
  • Producing plant lifecycle and CAPEX reports
  • Supporting tender submissions and new business opportunities
  • Overseeing technical aspects of projects across existing developments
  • Working with internal teams including Health & Safety, Procurement and specialist functions

Benefits

  • Competitive salary, aligned to experience
  • Discretionary bonus
  • Home-based working with portfolio travel
  • 25 days holiday plus bank holidays
  • Private medical insurance, life assurance and enhanced family leave
  • Fully funded training and professional development
  • Paid sabbaticals as a loyalty reward
  • Pension scheme and employee assistance programme
  • Discounts across travel, retail, fitness and entertainment
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