Technical Services Engineer - Onshape

PTC • Boston, MA

2d • $130,000 - $155,000 • Onsite

About The Position

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible. Onshape by PTC is the world's first and most widely used cloud-native CAD and PDM software for professional mechanical design engineers. Engineering.com has recognized it as the fastest-growing CAD system, and Onshape offers an exciting opportunity to help expand its footprint over North America. Role Overview: We are seeking an energetic and highly skilled individual to join the Onshape Technical Services team. The ideal candidate is articulate and experienced in delivering engaging product demonstrations. You will collaborate with a fast-paced, in-office team at the PTC HQ in Boston's Seaport District, supporting our sales efforts by showcasing our product to potential new customers. This role demands a strong understanding of engineering applications (CAD, PDM, PLM, CAM, FEA, etc.) and the ability to effectively communicate our product's unique features. You will play a crucial role in introducing a next-generation product design platform to a broader audience. This role requires a 3-day per week in-office minimum.

Requirements

• Experience with mechanical CAD software (Onshape, SOLIDWORKS, Autodesk Inventor, Creo, Siemens NX, etc.)
• Experience in delivering product demonstrations.
• Experience in troubleshooting complex customer requirements.
• Excellent written and verbal communication skills.
• Bachelor's Degree in Mechanical, Industrial, or Electrical Engineering, or a technical equivalent.

Nice To Haves

• Experience and familiarity with PDM or PLM products (SOLIDWORKS PDM, Windchill, Autodesk Vault, Siemens Teamcenter)
• Experience with engineering software such as CAM, FEA/CFD, ECAD.

Responsibilities

• Master our product and become an expert user.
• Collaborate closely with the sales team to deliver exceptional product demonstrations.
• Act as a product expert, addressing questions from customers and prospects.
• Develop technical product-related marketing content.
• Expand our ever-growing library of demonstration content.
• Liaise with the development team to relay feature requests from customers and prospects.
• Continuously enhance your skills and knowledge.

Benefits

• Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy.
• Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock.
• Certain roles may also be eligible for participation in our equity programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level