Technical Service Specialist - LC-MS, Toxicology Instrument Team

Labcorp • Durham, NC

30d • Onsite

About The Position

Take your career to the next level as a Technical Service Specialist on our Toxicology instrument team in RTP, NC! At Labcorp, we advance science, technology and innovation and recognized as one of the most respected companies in the world. We believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions —because we know that knowledge has the potential to make life better for all. Job Summary The Technical Service Specialist is responsible for performing preventive maintenance and diagnostic instrument repairs on UPC-MS/MS instrumentation and robotic liquid handlers. The instrument specialist works collaboratively within a decentralized group sharing responsibilities for on-site instrumentation as well as remote support responsibilities. The instrument group works in close collaboration with the MedTox Research and Development department. The position also includes project-based process improvement assignments. Work Schedule: 9:00am - 5:30pm Tuesday through Saturday. Some overtime as needed.

Requirements

• Minimum of 4 years of experience in a laboratory setting including some instrumental analysis, specifically LC-MS.
• Proven mechanical skills.
• Strong understanding of instrumental analysis and ability to apply that understanding to the diagnosis of instrumental errors
• Proven ability to balance and prioritize competing tasks while working independently.
• Strong interpersonal communication and listening skills; ability to communicate in an effective and timely manner.
• Excellent problem-solving skills.
• Bachelor's degree from a four-year college or university in chemical, physical, biological, or clinical laboratory science or medical technology.

Nice To Haves

• Preferred proficiency in Analyst, Sciex OS and Waters Acquity software.

Responsibilities

• Maintain, calibrate, and clean instrumentation; perform scheduled/routine maintenance and critical function checks on the following analytical equipment: Waters Acquity UHPLC systems, Sciex triple quadrupole mass spectrometers, and Hamilton STAR robotic liquid handlers.
• Diagnose and repair issues occurring in the above listed equipment; recognize significant changes in instrument function; troubleshoot as indicated.
• Recognize when to contact external service vendors and work collaboratively to resolve issues quickly and efficiently to reduce overall down time of testing and/or instrument production.
• Maintain accurate records and documentation for all laboratory equipment including, but not limited to, maintenance logs and instrument logs.
• Schedule preventative maintenance and repairs internally and with external service vendors.
• Consult with laboratory staff to ascertain that equipment functions properly and safely.
• Demonstrate and explain correct operation of equipment to laboratory personnel
• Provide troubleshooting assistance to laboratory personnel
• Document and communicate equipment status to lab supervisors

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level