Technical Service Specialist

Novolex Corporate • Lake Forest, CA

5d • Remote

About The Position

The Technical Service Representative provides technical service and support for the company’s beverage carton customers. This includes but is not limited to; daily customer visits, carton and machines inspections, training customers on both carton and machine, and general advising/ assistance on all offers. Conducts/controls service activities as assigned to ensure timely customer support while meeting the goals and objectives for productivity and utilization.

Requirements

• Mechanical Troubleshooting Skills

Responsibilities

• Communicates well with customers, management, and other departments to ensure customer satisfaction.
• Provides learning experiences for both customer and company plant personnel on machine operation and/or carton performance.
• Learns and grows skill sets and competencies to achieve both business and personal development objectives.
• Meets corporate business and team objectives for antitrust compliance, business information protection, EEO, safety, quality, ethical behavior and learning.
• Performs the job safely within an environment, which the technician does not control.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees