Technical Service Representative

Uline • Pleasant Prairie, WI

1d • Onsite

About The Position

High-quality people and high-quality products. That’s what you’ll find when you join Uline as a Technical Service Representative. In this role, you’ll advise customers on how to use their Uline products properly and efficiently and make repairs to returned items. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.

Requirements

• High school diploma or equivalent.

Nice To Haves

• Bachelor's degree preferred.
• Prior electrical and mechanical experience a plus.
• 2+ years of customer support experience a plus.

Responsibilities

• Repair products returned by customers including packaging tools and equipment.
• Provide technical support to our customers through email and over the phone, offering solutions to prevent unnecessary product returns.
• Act as a resource for departments, answering questions and supporting their repair-related needs.
• Coordinate parts and estimates for repairs.

Benefits

• Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED