Technical Service Representative (Full Time)

Best Buy Canada•Austin, TX

13d

About The Position

You’ll love it here! We are hiring immediately for a technical service representative, which we call service agent. In this role, you will take care of our customers’ service and repair needs. No experience required! Your everyday tech use has already given you a great foundation, and we’ll provide the rest of the training you need to assist our customers. Join us and grow your career with our retail team as a technical service representative. About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (senior technical service representative, services team lead). 1099 Marcus Drive, Sudbury, ON P3B 4K6 Wondering is a great place to start. Let’s talk about what’s possible. Best Buy Canada is one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology and entertainment products, plus an expanded assortment of lifestyle products offered online at the right prices. Recognized as a 2023 winner of Canada’s Top 100 Employers, we received top marks in everyone from our work atmosphere and employee engagement to our phenomenal training and skills development programs. When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest gadgets before they hit the market! Employment opportunities are available nationwide, including our Canadian Headquarters (CHQ) on the west coast, our two distribution centres, and 150+ retail store locations. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology

Requirements

Must be at least 18 years old
Ability to lift up to 50 lbs
Valid driver’s licence with a clean drivers abstract
Successful completion of criminal background check
Enthusiasm to support and assist our customers
Flexibility to adapt to dynamic situations in a fast-paced environment

Responsibilities

Create an amazing customer experience at the service desk
Provide delivery and installation services for our customers in their homes
Ensure vehicles and equipment are well maintained
Cultivate an inclusive team and learning culture

Benefits

Employee discounts on awesome tech
Competitive compensation and benefits
Flexible schedules as per business needs
Supportive leaders who care about you and your wellbeing
An inclusive, fun, and supportive team who you will quickly call friends
Training programs to build new and transferable skills and achieve certifications

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