The Senior Project Manager - Technical is responsible for working independently to lead and manage the resolution of varied and non-routine complex project activities, exercising solid judgment and creative solutions to achieve project success. The role may coordinate the activities of other team members (team lead) to ensure successful project completion. The role mentors and provides guidance and advice to new team members and leads cross-functional project efforts. Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws. What you will do Engagement and Delivery Leadership: Own and deliver value-based engagements, leading delivery teams from opportunity close through successful delivery, including participating in pre-sales activities and contributing to engagement scoping through influence and suggestion. Strategic Project Oversight: Lead and deliver large-scale, high-impact, cross-functional projects that align with organizational strategic priorities, including the management of complex dependencies, risks, and stakeholder expectations. Agile Coaching: Form and coach blended teams (internal and customer) in applying agile software delivery, DevOps, and utilizing specific frameworks like Scrum, Kanban, and the Mobius Loop. Outcome Focus: Ensure engagements are delivered based on target outcomes, actively linking the work to important customer challenges and demonstrable business value. Methodology Leadership: Serve as a thought leader in project management practices, advising leadership on emerging trends, and improving internal frameworks and processes. Business Management: Manage project processes, approvals, and system tools, including presenting trends (forecasting, scheduling) to leadership and identifying courses of action based on financial analysis. Strategic Change & Adoption: Act as a Change Agent to identify opportunities for scaling, helping customers understand the value of product-driven organizations over project-driven ones. Culture Building: Facilitate the formation of successful self-organizing teams, fostering psychological safety and driving overall customer culture toward technology best practices. Trusted Advisor: Serve as a trusted advisor for key stakeholders and influencers, negotiating within complex situations to achieve account outcomes. Strategic Alignment: Direct project strategies across multiple workstreams to ensure alignment with organizational goals, while actively including holistic customer needs in strategic planning. What you will bring Advanced Project Management: Proven expertise in managing complex, integrated IT solutions and high-complexity projects from initiation through closure. Agile & DevOps Coaching: Proven proficiency in coaching teams on Scrum, Kanban, and DevOps practices, utilizing tools like the Open Practice Library. Engagement Scoping & Pre-Sales: Demonstrated experience connecting engagement scopes to target business outcomes and collaborating on sales and pre-sales activities. Strategic Program Leadership: Demonstrated ability to lead high-level programs with an adoption mindset and advise on strategic initiatives. Financial Analysis: Experience analyzing forecasting, scheduling, and margins to recommend solutions to leadership. Change Management: Experience owning the change management process within a program and assessing impacts on the customer and interconnected project workstreams. Mentoring & Coaching: Proven ability to mentor senior project management professionals and team members to build values of freedom, courage, commitment, collaboration and accountability. Influence and Negotiation: Skill in negotiating with teams, stakeholders, and others while influencing success within regional teams. Stakeholder Management: Confidence in communicating with customer leadership and acting as a primary point of contact for executive stakeholders. Conflict Resolution: Ability to use emotional intelligence to gauge situations and prevent conflict by examining how teams process disagreement. Communication: Exceptional written and verbal communication skills, inclusive of the ability to communicate and integrate with executive level customer personas Organization: Solid organizational skills and attention to detail; ability to handle multiple priorities
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Job Type
Full-time
Career Level
Mid Level