Senior, Technical Project Manager

Lifepoint Health•Brentwood, TN

23h

About The Position

EEOC Statement “Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” You must be authorized to work in the United States without employer sponsorship. ESSENTIAL FUNCTIONS: To perform this job, an individual must perform each essential function satisfactorily with or without reasonable accommodation. Manage multiple projects/programs, tasks for multiple constituents and teams under deadlines and often with short notice using strong project management skills including practical usage of project plans, status reporting and budgets. Manage time and resource tracking, and with the ability to assist with vendor management. Create, maintain, and manage project implementation and work plan documents including project charters, project schedule/plan, RAID log, Gantt charts, team structure, roles/responsibilities, and governance plans. Drive the gathering of required data from end-users, external suppliers, and key stakeholders to evaluate objectives, goals, and scope to create technical specifications, current-state and future-state data and workflow mapping, and business/use cases. Serve as liaison/customer advocate between technical and non-technical departments, run meetings, manage agendas /minutes, and escalate risk to ensure that all targets and requirements are met. Compile and maintain deliverable repositories for project documents and best practices. Support team members on the use of deliverable templates. Provide guidance and mentoring to team members, facilitate effective team interaction, foster relationships with business stakeholders, seek opportunities to increase customer satisfaction, and manage business stakeholder expectations. Regular and reliable attendance. Perform other duties as assigned such as leading communications during go-live events, as needed. ADDITIONAL INFORMATION: Position serves both internal co-workers and external customers, clients, contractors, and vendors. Access to and/or works with sensitive and/or confidential information. Exhibit an understanding of healthcare regulatory and compliance (e.g., HIPAA). Skilled in the application of policies and procedures. Knowledge of business office standards and recommended practices. QUALIFICATION, EDUCATION, KNOWLEDGE, SKILLS: Qualifications: Minimum 8 years project management experience including managing cross-functional teams (technology, operations, vendors) with track record of success at meeting project goals, objectives, budget, and timelines. Education: Bachelor's Degree in Information Systems/Computer Science, Engineering, Business or related field. Graduate degree is a plus. CERTIFICATIONS/LICENSURE: Current PMP Certification preferred Knowledge: Understanding of project management methodologies as set forth by the Project Management Body of Knowledge and Project Management Institute. Understanding of project types including but not limited to centralizations, migrations, conversions, data integrity, new starts, acquisitions, expansions, & software/hardware implementations. Knowledge of essential tools for project management & communication: Smartsheet (or similar project tracking tool), Microsoft Teams, SharePoint, etc. Skills: Technical Computer Skills -- Demonstrate use of intermediate computer operations (basic programming, relational databases, and operating systems) and intermediate software packages. Complex Communication -- Frequently communicates complex information and interacts with management up to executive leadership. Can present, resolve, and address delicate situations. Can motivate and persuade others. Varied Business Problems -- Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents, and practices. Department Specific Impact -- Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department. Functional Independent Judgement -- Provides and sets goals and priorities for functional areas. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others. Project Management Planning / Organization -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation. PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; use hands to finger, handle, feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 20 pounds. Repetitive motion of upper body required for extended use of computer. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. WORK ENVIRONMENT AND TRAVEL REQUIREMENTS: The work environmental characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities. For those working on-site, they will have a well-lit, ventilated and climate-controlled office environment with routine office equipment; some equipment has moving mechanical parts. Noise level in the work environment is typical for an office and/or hospital environment In hospital environment, the individual may be exposed to hazards and unusual elements, which may include but are not limited to bloodborne pathogens and / or contagious illnesses, toxic chemicals, and biohazardous materials which may require extensive safety precautions and the use of protective equipment. This position can expect overnight travel by land and/or air according to the requirements below: Up to 25% Normal business hours are: 8 a.m. – 5 p.m., Monday-Friday. However, schedules may vary by business necessity. Remote workers are expected to be available during normal business hours, unless otherwise approved by the department leader(s).

Requirements

Minimum 8 years project management experience including managing cross-functional teams (technology, operations, vendors) with track record of success at meeting project goals, objectives, budget, and timelines.
Bachelor's Degree in Information Systems/Computer Science, Engineering, Business or related field.
Understanding of project management methodologies as set forth by the Project Management Body of Knowledge and Project Management Institute.
Understanding of project types including but not limited to centralizations, migrations, conversions, data integrity, new starts, acquisitions, expansions, & software/hardware implementations.
Knowledge of essential tools for project management & communication: Smartsheet (or similar project tracking tool), Microsoft Teams, SharePoint, etc.
Technical Computer Skills -- Demonstrate use of intermediate computer operations (basic programming, relational databases, and operating systems) and intermediate software packages.
Complex Communication -- Frequently communicates complex information and interacts with management up to executive leadership. Can present, resolve, and address delicate situations. Can motivate and persuade others.
Varied Business Problems -- Problems are varied and complex, requiring analysis or interpretation of the situation. Problems are solved using knowledge and skills, general precedents, and practices.
Department Specific Impact -- Decisions impact the management and operations within a department. May contribute to business and operational decisions that affect the department.
Functional Independent Judgement -- Provides and sets goals and priorities for functional areas. May make recommendations for department policies, practices, and programs. Makes decisions for and/or resolves problems for others.
Project Management Planning / Organization -- Handle multiple projects simultaneously including task delegation, project oversight, and resource allocation.

Nice To Haves

Graduate degree is a plus.
Current PMP Certification preferred

Responsibilities

Manage multiple projects/programs, tasks for multiple constituents and teams under deadlines and often with short notice using strong project management skills including practical usage of project plans, status reporting and budgets.
Manage time and resource tracking, and with the ability to assist with vendor management.
Create, maintain, and manage project implementation and work plan documents including project charters, project schedule/plan, RAID log, Gantt charts, team structure, roles/responsibilities, and governance plans.
Drive the gathering of required data from end-users, external suppliers, and key stakeholders to evaluate objectives, goals, and scope to create technical specifications, current-state and future-state data and workflow mapping, and business/use cases.
Serve as liaison/customer advocate between technical and non-technical departments, run meetings, manage agendas /minutes, and escalate risk to ensure that all targets and requirements are met.
Compile and maintain deliverable repositories for project documents and best practices.
Support team members on the use of deliverable templates.
Provide guidance and mentoring to team members, facilitate effective team interaction, foster relationships with business stakeholders, seek opportunities to increase customer satisfaction, and manage business stakeholder expectations.
Regular and reliable attendance.
Perform other duties as assigned such as leading communications during go-live events, as needed.