Technical Sales Specialist & Inventory Coordinator

SMS group Inc•Valparaiso, IN

12d

About The Position

The Technical Sales Support Specialist provides support to the sales / execution and field service teams where needed, assisting with the successful initiation, planning, execution, monitoring and completion of projects undertaken by the SMS Valparaiso plant. This position will also be responsible for controlling, coordinating and maintaining accuracy with the plant’s inventory. The person in this role should be comfortable working both at a desk and on a workshop floor, floating between the two on a daily basis.

Requirements

3+ years previous experience in a manufacturing environment or previous sales support experience is strongly preferred.
Ability to interpret engineered drawings for the purpose of order quotation and accuracy is preferred but not required.
Strong written, verbal and customer service skills are required.
Strong organizational skills and attention to detail are required.
Ability to routinely write reports and correspond with customers is required.
Proficiency in Microsoft Office software (Excel, Outlook).
Experience with an ERP system is preferred.
Forklift experience preferred.
Self-motivated, results oriented and dependable person with organizational skills.

Nice To Haves

Ability to interpret engineered drawings for the purpose of order quotation and accuracy is preferred but not required.
Experience with an ERP system is preferred.
Forklift experience preferred.

Responsibilities

Act as assistant to the lead Technical Sales Specialist / Project Manager.
Assist as a point of contact for orders.
Process customer requests for quotations and orders in accordance with company procedures, communicating with the customer to ensure accuracy, preparing and sending final quotations.
Enter sales orders into Global Shop Solutions (GSS) with accuracy, managing the project to completion, working directly with customers/vendors/contractors and colleagues.
Create requests for quotation and source parts through approved vendors.
Take responsibility of parts inventory in order to maintain accurate levels and fulfill needs.
Perform monthly inventory cycle counts and investigate inventory discrepancies.
Perform other duties as assigned or requested.