Technical Sales Representative

Triple-S Steel•Houston, TX

22h

About The Position

We are seeking an experienced and driven Technical Sales Representative to lead and support the sales efforts for our steel processing operations. This role is responsible for growing value-added sales, developing customer relationships, and working closely with operations to ensure customer requirements are met from order to delivery.

Requirements

Minimum Associates Degree or Minimum ten (10) years of experience in steel sales/value-added sales.
Knowledge of technical sales.
Problem-solving.
Business Acumen.
Change Agent.
Collaboration Skills.
Communication Proficiency.
Decision Making.
Problem Solving/Analysis.
Results Driven.
IT literate, Microsoft, Excel, PowerPoint, ERP system
Excellent verbal and written communication skills

Responsibilities

Directs Technical Sales assistance to all existing customers.
Establish, maintain, and audit monthly sales targets set on new customers, growth of existing customers, and additional value-added processing of goods.
Tracking quarterly performance against established annual value-added processing budgets.
Train and develop additional personnel on technical sales and price structure, based on Operational goal and capabilities.
Acts as a lead sales agent in building efficiency into operations processes that will drive yearly sales budgets.
Meeting all customer’s requirements from the beginning of the order until the end.
Leads continuous improvement initiatives.
Market intel and feedback.
Identifies and evaluates potential new markets and segments to increase value-added sales that will increase profitability and productivity.
Works with Operations to establish, audit, and adjust processing price matrix to offset additional operational cost and grow profitability.
Revises objectives and plans following current business conditions.
In collaboration with the Operations Manager, provide feedback on any customer concerns or issues related to finished products.
Executes queries and reports for the collection of data used in technical sales analysis.
Evaluates all production equipment and clearly understands full capabilities.
Reviews margin reports for discrepancies and finds suitable solutions.
Cultivates a strong and transparent working relationship with customers and ensures open communication about the quality and service of our products.
Monitor sales stretch goals related to gross profit margins, delivery times, customer satisfaction, and other key annual KPIs.
Ensure standards for sales performance are maintained and that cost-effective technology is used to maximize capabilities.
Drive a “quick reaction” sales culture able to adjust pricing to market conditions.
Mentoring inside/outside sales to develop new markets and enhance those already served.
Troubleshot & Resolve Customer rejects & replacement
Data Tracking- Processing GM% & Capacity
Assist Scheduling & Planning of Production Orders